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Director - Payroll Tax Services

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA, as well as Washington DC. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.


Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.


JOB SUMMARY
The Director of Payroll Tax Services will manage a large, payroll tax services team that will process multiple employer accounts upwards of $1 billion in annual gross wages. The position is responsible for leading operational best practices and standards across multiple domains. The Director will evaluate, design, and execute scaled, multi‐jurisdiction tax operations to serve large, complex customer‐facing payroll tax engagements. The Director will be a tactical and strategic leader, working as a liaison across internal departments. The Director will demonstrate strong operations acumen to shape and influence the direction of the business. An expert facilitator, the Director enjoys working with operations and technical staff to promote a performance‐driven culture in a rapid growth environment.
JOB DUTIES
  • Apply leadership skills to manage, direct, monitor, counsel, and evaluate supervisory staff to promote transparency, and quality and to drive process improvement efficiencies.
  • Oversee accurate and timely completion of daily tax deposits, quarterly and annual 941- type filings, multiple state employer filings, annual information, and W2 reporting
  • Establish and nurture relationships with tax agencies and be prepared to advocate for an organization to assist with the automation of high-volume tax processes
  • Direct and champion key performance metrics, service level agreements, incentives, and staff development programs to drive day-to-day delivery of services.
  • Hire, train, and manage the teams as assigned.
  • identify and select external supports to support recovery efforts and business continuity.
  • Demonstrate exemplary problem-solving and delegated decision-making skills.
  • Oversee management and resolution of tax notice issues.
  • Prepare and deliver regular progress reports/briefings to executive leadership.
  • Other duties as needed

QUALIFICATIONS
  • 10+ years’ experience managing in a high‐volume, multi‐state in-house payroll tax services environment
  • Demonstrated experience developing others
  • Experience with ADP MasterTax, Workday, or equivalent desired
  • Expert understanding of in-house payroll tax, using manual processing methods
  • CPA preferred
  • Experience managing remotely full‐time a plus
  • Must be able to successfully pass a background screening
  • Ability to work flexible and/or extended hours, if needed, to meet the job requirements.
  • Ability to travel up to 15% of the time
  • If remote or hybrid, must have a reliable internet service
Other Knowledge, Skills, and Abilities:
  • Ability to adapt to a fast-paced and changing work environment, while leading multiple priorities.
  • ability to model a performance culture at all levels within the operation that is positive, collaborative, respectful, innovative, dynamic, and capable of supporting rapid growth and scale.
  • Ethics - Displays the highest levels of integrity, honesty, respect, and sound judgment at all times.
  • Results Driven - Displays and models behaviors and work ethic that inspire others, and demonstrate consistency in producing results that support the business goals.
Pay Range: $125,000 - $140,000

The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

  • A rewarding career helping others
  • Fun and engaging work environment built on team unity
  • Job satisfaction knowing you make a difference in the work you do and lives we serve
  • Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

  • Vacation with no waiting period
  • Two Paid Floating Holidays
  • Six Paid Federal Holidays
  • Paid Safe Sick Time
  • 401(k) Retirement
  • Company-Paid Life Insurance
  • Supplemental Life, Accident, Critical Illness, and Hospital benefits
  • Short and Long-Term Disability
  • Flexible Spending Account
  • Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries is an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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