Dispatch Supervisor

A dispatch supervisor manages daily operations for a dispatch team, overseeing tasks like assigning routes, coordinating drivers, and ensuring timely deliveries. Key responsibilities include training and evaluating staff, optimizing workflows, troubleshooting issues, and ensuring compliance with company policies and regulations. Essential qualifications include leadership skills, excellent communication, problem-solving abilities, and experience with dispatch or logistics software.
Key responsibilities

• Manage dispatch team: Supervise, train, and evaluate dispatchers, including hiring and performance reviews.
• Coordinate logistics: Assign delivery routes and schedules, monitor delivery progress, and address delays.
• Ensure operational efficiency: Develop and implement strategies to improve dispatch operations, optimize workflows, and reduce costs.
• Handle issues: Resolve delivery-related problems, address customer complaints, and maintain clear communication with clients and other departments.
• Maintain records and compliance: Keep accurate records of deliveries, manage shipping documentation, and ensure adherence to safety and regulatory standards.
• Manage inventory and equipment: Track inventory for dispatch materials and transport equipment.

Qualifications and skills

• Experience: Previous experience in a dispatch, logistics, or similar supervisory role is often required.
• Leadership: Strong leadership and team management skills are essential for guiding and motivating staff.
• Communication: Excellent verbal and written communication skills are needed to interact with drivers, management, and customers.
• Problem-solving: The ability to think critically and solve problems quickly, especially under pressure.
• Technical proficiency: Experience with dispatch management software and other relevant technology is important.
• Organizational skills: Strong ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Knowledge: Familiarity with logistics, supply chain processes, relevant regulations, and geographical areas is a plus.
• ANY QUIRES CONTACT ME RUCHI SINGH 9111101047

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person