Dispatcher

Description

Core Responsibilities

• Efficient scheduling of all Transport work in conjunction with the Technical Services Supervisor and the Transportation Coordinators, including but not limited to deliveries, collects, offsite installations and de-installations, large-scale pack jobs and art fairs, prioritizing safety of property and positive client experience.
• Manage and allocate art handler/driver assignments on UOVO’s operational systems, ensuring all Transport team members have the information necessary to complete their daily assignments.
• In coordination with the Technical Services Supervisor, assess Transport labor needs daily, liaising with adjacent departments to ensure overall efficiency on shared manpower needs.
• Ability to work on-site and off-site as needed for client requests.
• Escalate any labor-related concerns to the Technial Services Supervisor as needed.
• Accurate updates and tracking of daily truck deliveries, collections and installations and offsite art logistics.
• Liaise between various departments to problem solve and prepare for upcoming work, providing timely feedback when required.
• Daily client communication via confirmation emails which clearly summarize the scope of upcoming service requests.
• Work across various departments to problem solve and prepare for upcoming work.
• Schedule art handler/driver assignments and driving hours in accordance with DOT regulations and internal man-hour tracking.
• Adhere to all company policies and ethical standards.
• In conjunction with other key stakeholders, work with other UOVO locations to streamline product offerings and establish best practices as it pertains to scheduling.
• Other tasks as assigned by Manager.

Qualifications & Skills

• Ability to work in a fast paced, detail-oriented, dynamic environment
• Experience handling 2D and 3D artworks
• Excellent customer service as well as strong verbal and written communication skills
• Ability to balance being a team player and taking initiative when necessary
• Ability to push and pull 150 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
• Ability to carry 40 pounds of varying size and shape up to a distance of 90 feet
• Ability to stand, walk, squat, bend, kneel, crouch, twist, and reach overhead
• Ability to be exposed to outside weather conditions, including heat, cold, rain and snow
• Ability to safely operate a forklift preferred
• Familiarity with the use of hand trucks, pallet jacks, jbars, dollies, scissor lifts, genie lifts and other necessary warehouse equipment
• Interest or experience in learning inventory management systems

Compensation & Benefits

• 100% employer-covered medical plan option for team membersas well as multiple Medical, Dental, and Vision plans options.
• 2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service
• 10 paid holidays plus one additional floating holiday
• Company-Sponsored Parental Leave policy
• Company-Sponsored Paid Sick Leave
• 100% 401k Employer match up to 3% of team member contributions.
• Flexible Savings Account, Commuter Benefits, and Childcare Benefits
• Company-sponsored Life Insurance and Long Term Disability Benefits
• Monthly Team Lunches and Birthday celebrations
• Team member Recognition Program ( the “Eggcellence Awards”)

About UOVO