Dispatcher

Job Summary:

The Dispatcher is responsible for coordinating and monitoring the movement of drivers, vehicles, or shipments to ensure timely delivery and efficient workflow. This role involves scheduling, tracking, and communicating with drivers, customers, and internal teams to ensure smooth daily operations.

Key Responsibilities:

· Plan, schedule, and assign delivery or pickup routes to drivers based on priority and workload.

· Dispatch drivers and ensure all transport activities are executed according to schedule.

· Monitor vehicle movements and track deliveries using GPS or dispatch software.

· Communicate effectively with drivers, customers, and warehouse staff to resolve delays or issues.

· Ensure accurate documentation of dispatch logs, delivery times, and incidents.

· Maintain up-to-date records of driver availability, routes, and completed jobs.

· Coordinate with the maintenance team to ensure vehicle readiness and compliance.

· Handle emergency situations such as vehicle breakdowns or route changes promptly.

· Ensure adherence to company policies, safety standards, and transport regulations.

· Prepare and submit daily/weekly dispatch and delivery reports to management.

Qualifications & Skills:

· Education: High school diploma or equivalent (Bachelor’s degree in Logistics or Business preferred).

· Experience: 2–4 years of experience in dispatching, transportation, logistics, or fleet coordination.

· Skills:

o Strong organizational and multitasking abilities.

o Excellent communication and coordination skills.

o Proficiency in MS Office and dispatch/tracking software.

o Ability to work under pressure and handle time-sensitive tasks.

o Knowledge of routes, logistics operations, and safety procedures.

نوع الوظيفة: دوام كامل