Dispatcher

Job Summary
We are seeking an energetic and detail-oriented Dispatcher to schedule and dispatch service installation crews to appropriate locations according to schedules, customer requests, or immediate needs.

Responsibilities:

• Schedule customer installations and or service calls.
• Relay information such as work orders or other messages to and from customers, supervisors, and other personnel. Use phone, text and email as for of communication.
• Communicate with supervisors or customer to resolve problems or requests for services, parts or sales.
• Prepare daily work such as schedules and closing our and reviewing tickets.
• Keep and organize customer request, completed work requests, charges for work performed, inventory records, and other information.
• Order Shop Supplies/Tools as needed.

Skills and Traits:

• Knowledge of garage doors sales, service and parts is needed.
• Knowledge of House Call Pro is a plus
• Ability to multitask and prioritize. Excellent verbal and written communication. Attention to detail.
• Confident and personable and must work well under pressure.
• Ability to handle a fast- pace office with constant changes. Knowledge or Word and Excel is a must.

If you feel you have these skills, please apply. This is a great company to work for.

Pay: $52,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 2 years (Required)

Work Location: In person