Qureos

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Job Summary
We are seeking an energetic and detail-oriented Dispatcher to schedule and dispatch service installation crews to appropriate locations according to schedules, customer requests, or immediate needs.

Responsibilities:

  • Schedule customer installations and or service calls.
  • Relay information such as work orders or other messages to and from customers, supervisors, and other personnel. Use phone, text and email as for of communication.
  • Communicate with supervisors or customer to resolve problems or requests for services, parts or sales.
  • Prepare daily work such as schedules and closing our and reviewing tickets.
  • Keep and organize customer request, completed work requests, charges for work performed, inventory records, and other information.
  • Order Shop Supplies/Tools as needed.

Skills and Traits:

  • Knowledge of garage doors sales, service and parts is needed.
  • Knowledge of House Call Pro is a plus
  • Ability to multitask and prioritize. Excellent verbal and written communication. Attention to detail.
  • Confident and personable and must work well under pressure.
  • Ability to handle a fast- pace office with constant changes. Knowledge or Word and Excel is a must.

If you feel you have these skills, please apply. This is a great company to work for.

Pay: $52,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Dispatching: 2 years (Required)

Work Location: In person

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