Dispatcher

We are looking for a detail-oriented and customer-focused Dispatcher to join our team in Medford, New Jersey. In this role, you will oversee daily dispatch operations, ensuring timely and efficient coordination of services. This is a long-term contract, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.

Responsibilities:

• Schedule and dispatch service personnel to meet customer requests and project deadlines.

• Manage incoming service calls and address customer inquiries

• Utilize computer-aided dispatch systems to accurately record and track service assignments.

• Coordinate logistics to optimize efficiency and ensure timely service delivery.

• Maintain detailed records of service activities, including updates and follow-ups.

• Communicate effectively with clients and team members to provide updates or resolve issues.

• Monitor schedules and adjust assignments as needed to accommodate changing priorities.

• Support office operations by assisting with administrative tasks related to dispatching.

• Collaborate with team members to ensure seamless communication and workflow.

• Uphold a high standard of customer service across all interactions and processes.

• Proven experience in dispatching or a related customer service role.

• Strong proficiency with computer systems and dispatch software.

• Excellent communication skills, both written and verbal.

• Ability to work in a fast-paced environment while maintaining attention to detail.

• Demonstrated experience in coordinating logistics and managing schedules.

• Exceptional organizational skills and ability to prioritize tasks effectively.

• Commitment to providing outstanding customer service and resolving issues efficiently.

TalentMatch ^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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