Dispatcher

Description:

Dispatcher – Infinity Texas Air

Forney, TX

Be part of something great.
Infinity Texas Air is looking for a Dispatcher who knows how to keep things moving, support technicians, and create a great experience for our customers from the first call to the final job. If you know ServiceTitan and have experience dispatching in an HVAC and plumbing environment, we want to talk to you.

What We Offer Our Dispatchers:

• $20–$23/hour based on experience
• Monday–Friday schedule (7:00 AM – 5:00 PM)
• Medical, dental, and vision insurance
• 401(k) with company match
• PTO and paid holidays
• Stable, year-round work
• Supportive team environment
• Opportunity to grow with a strong, growing company

What You’ll Do as a Dispatcher:

• Schedule and dispatch HVAC and plumbing technicians using ServiceTitan
• Manage technician routes to maximize efficiency and revenue
• Communicate clearly with technicians, CSRs, and customers throughout the day
• Monitor job progress and adjust schedules as needed
• Ensure calls are booked properly, and all job information is accurate
• Support the team in hitting daily revenue and performance goals

Requirements:

What We’re Looking For in our next Dispatcher:

• MUST have experience using ServiceTitan
• MUST have prior dispatching experience in an HVAC and/or plumbing company
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Team player with a positive, solutions-focused mindset
• Comfortable managing multiple technicians and priorities at once

Who We Are

Infinity Texas Air is a growing residential HVAC and plumbing company focused on delivering a 5-star customer experience. We believe in taking care of our people, doing things the right way, and building a team that wins together.