Dispatcher- Mid Level career

Job Description – Dispatcher (Entry Level, Food & Beverage)

Position: Dispatcher
Department: Food & Beverage

Job Purpose:

The Dispatcher is responsible for coordinating and assigning delivery orders, communicating with drivers/riders, and ensuring that food and beverage items are delivered to customers on time. This entry-level position supports smooth day-to-day delivery operations.

Key Responsibilities:

• Receive and assign delivery orders to drivers/riders based on location and availability.
• Ensure timely dispatch and monitor the progress of deliveries.
• Communicate with drivers/riders throughout their shift to provide support or reroute if needed.
• Keep accurate records of orders dispatched and deliveries completed.
• Report any delivery delays, issues, or incidents to the supervisor immediately.
• Assist in coordinating vehicle schedules and ensuring drivers comply with company policies.
• Support the operations team with general logistics duties when required.

Requirements:

• High School Diploma or equivalent.
• Good communication skills in English (Arabic or Hindi is an advantage).
• Basic computer knowledge (Excel, email, dispatch or GPS systems).
• Strong organizational and multitasking abilities.
• Ability to remain calm and handle issues in a fast-paced environment.
• Flexible to work shifts, weekends, and public holidays as required.

Job Types: Full-time, Permanent

Application Question(s):

• Are you available to join immediately or any notice period
• Current and expected salary
• Do you have experience in Food & Beverage industry
• Do you have Food Handler Certificate