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Document Cell Technician

Dukhan, Qatar

The Document Cell Technician reports to the Document Lead and is the point of contact for technical
documentation/ information. To provide leadership and oversight for the
development and delivery of all Continuing Airworthiness Records activities,
whilst maximising operational efficiency and minimising costs.

Through the effective utilisation of
subject matter knowledge and experience, able to lead and manage a team /
number of teams of skilled and knowledgeable personnel, to deliver fit for
purpose Continuing Airworthiness Record

The
post holder will supervise a range of activities in order to maintain the
integrity, safety, availability, access, retention and disposal of technical
documents within the aircraft maintenance organisation.
Ensuring legibility and completeness of
all aircraft records.
Core Activity:
  • Ensuring all Airworthiness Records activities are appropriately
    documented and airworthiness records are maintained on relevant systems
  • Monitoring technical instructions compliance and feedback to
    engineering operations upon completion
  • Reporting inability to complete technical instructions within the
    specified timescales to rectifications controller
  • Auditing IMS for data integrity at required intervals
  • Preparing aircraft land-away documentation and consolidation to
    IMS upon aircraft return
  • Leading the development and publication of the performance
    indicators required to demonstrate the configuration, quality and integrity of
    the aircraft Airworthiness Records
  • Leading the development and update of all airworthiness records,
    including the input of aircraft technical logs (hours, cycles, etc.) into the
    aircraft System of Record (IMS)
  • Leading the delivery of advice and assistance on modification or
    configuration status
  • Managing the development, production and
    publication of the performance indicators required to demonstrate the
    configuration, quality and integrity of the aircraft and component Continuing
    Airworthiness Records
  • Managing the delivery of the necessary
    reconciliation activities required to ensure the configuration, quality and
    integrity of the Continuing Airworthiness Records is maintained
  • At a tactical level, managing the provision of
    information from the Continuing Airworthiness Records and the interface with
    Maintenance Tasking, Part 145 organisation, Fleet Planning, Reliability
    Programmes and other key stakeholders, in order to deliver the required
    standards of Continuing Airworthiness and contract delivery
  • Managing and report on the effectiveness of
    Continuing Airworthiness Records completion and management processes, including
    feedback to Part 145 organisation and Suppliers, across all responsible
    maintenance locations. Ensure escalated issues, including any identified by the
    Airworthiness Review process, are assessed and effective solutions implemented
    into the Continuing Airworthiness Records activities
  • Managing the delivery of advice and assistance
    on modification/configuration status-related questions
  • Deputising for the Document Cell Lead and the
    Line Controller as required.
Key Accountabilities:
  • Performance indicators – Ensure the
    effective management of Continuing Airworthiness Records activities by setting
    delivery targets, monitoring progress and developing performance improvement
    programmes. Prioritises activities within/across team to maximise efficiency.
    Represents the Document Cell Lead at management reviews, where necessary.
    Responsible for the assessment of escalated issues for any impact on Continuing
    Airworthiness and generating effective resolution, or sponsoring escalation to
    management, as appropriate
  • Completion
    of activities – Ensure all Continuing Airworthiness Records
    activities are appropriately documented and Airworthiness Records are
    maintained on relevant systems (IT/paper based). Ensure all Continuing
    Airworthiness Records activities are performed by suitably qualified,
    experienced and authorised personnel. Ensure the integration of Continuing
    Airworthiness Records activity within the business, including the engagement of
    key stakeholders at all stages of the process. Provide support and guidance to
    the team
  • Procedure/standards – Manage the
    Continuing Airworthiness Records team(s) compliance with the CAME, its
    associated procedures and standards, and any other Company procedures and
    standards, as applicable. Identify, propose and implement change as required,
    whilst ensuring compliance
  • Safety Management System – Promote the
    application of Human Factors, Error Management, Risk Management and Safety
    Assurance within the Continuing Airworthiness Records team(s), together with
    the proactive analysis, mitigation and management of Hazards
  • Management
    System Assurance – Management and application of the CAA system within
    airworthiness records, including supporting audits, responding to findings in a
    timely manner and providing relevant information into the appropriate reviews
  • Statutory/Regulatory & Legislative
    requirements –
    Able to demonstrate a detailed understanding and application of the Continuing
    Airworthiness regulatory framework, e.g. EASA and ensure any changes are
    implemented; Ensure compliance with all other requirements, e.g. ITAR/EaPW
  • Contractual Requirements – Ensure compliance
    with all applicable contractual requirements; Support contract reviews and
    ensure communication of any changes into airworthiness records activities


Requirements

Qualifications/Functional Knowledge:
  • Minimum HNC in a relevant Data
    Management or Technical discipline, or Part 66 Category C qualified, or
    suitable equivalent
  • Recent experience within a Maintenance &
    Support environment, including significant direct experience of managing and
    maintaining Continuing Airworthiness Records. Or Recent proven experience as a
    Team Leader in a related discipline, such as Maintenance Tasking &
    Verification, Reliability Programme management or Maintenance Programme
    development Able to demonstrate good team leadership knowledge and skills
  • Effective, highly credible communicator with
    strong interpersonal skills
  • Requires broad product knowledge and a
    comprehensive understanding of the relationship with interfacing / contributory
    areas
  • Able to analyse and interpret data
  • Comprehensive understanding of current IT
    software packages used within the Continuing Airworthiness Records discipline
  • Good understanding of Project Management
    techniques
  • Understanding of the Financial,
    Commercial and Procurement processes within BAE Systems and the operating
    Customer
  • Strong
    quantitative, analytical and project management skills/experience, with Lean
    management principles
  • Human
    Factors- Standard Course Specification
  • E&PW Awareness- Standard
    Course Specification
  • ITAR Awareness- Standard
    Course Specification
  • IT Literate

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