Technical Writer & Publications Specialist

Purpose:

We are looking for a Technical Writer & Publications Specialist to join our Global Operation Support Team.

You will collaborate with application engineers, SMEs, and technical experts to:

• Create and publish manuals, procedures, troubleshooting guides, technical bulletins, and training materials.
• Develop modern Technology-Based Training (TBT) content (video, animation, VR/AR modules).
• Maintain and structure a centralized technical documentation library used by all business units.

Your work will directly to support field operations, training programs, and engineering excellence across the globe.

Key Responsibilities:

Technical Writing & Publications

• Work with Operation Support Engineers and Subject Matter Expert (SMEs) to author and publish:
• Engineering manuals & troubleshooting guides.
• Technical bulletins & field alerts.
• Procedures, SOPs, and training materials.
• Technical abstracts, case studies, and knowledge papers.
• Ensure all published materials are clear, structured, and aligned with engineering standards.

Multimedia & Training Support

• Develop Technology-Based Training (TBT) content, including videos, animations, and VR/AR interactive learning modules.
• Collaborate with engineers to translate complex technical knowledge into user-friendly training material.

Documentation Database & Version Control

• Maintain a rigid, centralized document database to ensure accessibility across business units.
• Implement strict revision control and classification standards.
• Guarantee that all documents are accurate, traceable, and properly archived.

Global Collaboration

• Partner with global technical support teams, Field quality coach, manufacturing experts, and regional operations.
• Act as the bridge between technical experts and end users, ensuring information flows efficiently and accurately.

Qualifications & Experience:

• Bachelor (or higher) degree in any Science/Engineering discipline – preferred candidate with degree in Technical Writing.
• Minimum 3 years of proven experience in technical writing, publications, or knowledge management — preferably in oilfield services or engineering environments.
• Demonstrated ability to prepare manuals, bulletins, procedures, and training materials.
• Proficiency in document publishing systems and content management tools.
• Experience creating videos, animations, or VR/AR-based training content is a plus.
• Excellent English writing and editing skills.
• Strong organizational ability and passion for delivering high-quality technical content.

Note: Please read the JD carefully before applying. This is a technical writing role , not a document control position.