Donor Services Coordinator

About Us

The Portland State University (PSU) Foundation fuels the mission and priorities of Oregon’s most diverse, innovative, and affordable research university by raising and managing philanthropic gifts that transform lives and communities.

Recognized as one of Oregon’s best non-profits to work for five years in a row, we’re a community of purpose-driven professionals who lead with heart, act with trust, and keep our mission forward in everything we do. Guided by creativity, we work together with a spirit of belonging and collaboration—empowering every team member to bring bold ideas and authentic passion to their work.

At PSU, more than half of incoming first-year students identify as BIPOC, nearly a quarter are parents, and half are the first in their families to attend college. When PSU graduates thrive, families transform, communities prosper, and innovation expands.

Our mission at the PSU Foundation is to inspire donors, engage alumni and community, and steward resources with integrity and impact—ensuring PSU’s vital work continues to drive equity, opportunity, and growth across our region. If you’re ready to put your values to work and help shape a brighter, more equitable future, we’d love to have you on our team!

About The Role

The Donor Services Coordinator provides essential administrative and operational support to the Donor Services team.

This position is responsible for supporting gift entry and donor stewardship processes, managing internal systems and documentation, coordinating meetings and events, and assisting with the preparation of donor materials and reports. It also helps administer fund management and impact reporting processes to ensure donor intent is upheld.

As a member of the Donor Services team this position strives to support a positive and cohesive giving experience for donors to PSU Foundation. This position regularly interacts with Foundation staff and PSU stakeholders.

This role requires regular cross-team collaborations, very strong attention to detail, and a demonstrated ability to successfully work in a fast-paced, high-volume environment.

Position Overview

• Supports administrative functions of the Donor Services team, including inbox management, scheduling, note taking, and follow-up.
• Supports execution of mail processing, gift entry, tax receipts and pledge reminders.
• Coordinates logistics of donor correspondence as needed, including donor acknowledgements, tribute gift notifications, condolence/celebration notes and tokens of gratitude.
• Coordinates reporting processes, including fund impact reporting and monthly fund utilization reporting.
• Provides support for proofreading and assembly of donor reports.
• Provides support for administration of scholarships, fellowships, professorships, and other philanthropic funds to uphold donor intent.
• Serves as point of contact to external constituents navigating sponsorship and ticket site setup and other revenue processes related to PSUF-approved campus fundraising events.
• Serves as point of contact for data/information requests, monitors incoming inquiries, and coordinates responses to internal and external constituents.
• Responsible for data entry and records maintenance, including managing and maintaining both hard copy and digital document storage systems as well as information held in the Foundation’s databases.
• Performs other duties as assigned.

Minimum Qualifications

• 3-5 years of relevant administrative experience in a high volume, fast-paced environment.
• Bachelor’s degree or equivalent combination of education, training, and relevant experience.
• Proficiency with commonly used workplace technologies, such as Microsoft Office, SharePoint, CRM platforms, and other cloud-based collaborative task or project management tools.
• Demonstrated ability to contribute to an inclusive, equitable, and respectful workplace by working collaboratively with people from a wide range of backgrounds, identities, and experiences.

Preferred Qualifications

• Experience working in higher education, non-profit organizations, or a high-paced corporate environment.
• Working knowledge of Asana or other project management tools.
• Experience with Blackbaud CRM or other donor or financial databases.

Compensation & Benefits

Our compensation philosophy reflects our commitment to pay equity, transparency, and valuing the contributions of every team member.

• Hiring Range: $21.23 - $25.21
• Offers are determined based on a candidate’s skills, experience, and qualifications, while ensuring internal pay equity.
  
• 4-Day Workweek:
• As part of our commitment to wellness and workplace culture, we’ve transitioned to a 4-day workweek—an innovative shift that reflects our values and promotes balance across our team. All employees—hourly and salaried—work 32 hours per week and receive compensation equivalent to a full 40-hour schedule. Business operations are closed on Fridays, supporting work-life balance and recognizing the value of your time.
  
• Top-Tier Benefits:
  • We offer one of Oregon’s leading nonprofit benefits packages, designed to support the well-being of employees and their families. Full-time employee benefits include:
  • 4 Day Work Week, with business operations closed on Fridays.
  • 100% employer-paid medical coverage on our base plan
  • 95% employer-paid dental and vision coverage
  • Up to 27 days of paid time off plus 10 paid holidays, including one floating holiday
  • Up to 12% employer contribution to eligible 401(k) plans after applicable waiting periods
  • Employer-paid Long-Term Disability and Life Insurance
  • Portland State University affiliated employee benefits, including tuition discount

How to Apply

Interested in applying? We invite you to submit your application through our Careers page at psuf.org.

Don’t meet every requirement? We’d still like to hear from you!

If you enjoy being part of a collaborative results-driven team and making a difference in our community, we encourage you to apply, even if you believe you don’t meet all of the requirements listed. Studies have shown that individuals with marginalized identities are less likely to apply for jobs unless they meet every qualification in the job description. Our priority is finding the best candidate for the role, and we welcome candidates from all backgrounds. PSU Foundation is proud to be an equal opportunity employer.