Doorman

Role Summary
The Doorman M venpick Hotel Dubai will be the first point of contact for guests, creating memorable impressions through professional and courteous service. This role ensures smooth traffic flow, safe luggage handling, and a warm welcome that reflects M venpick s commitment to extraordinary guest experiences.

What You ll Do

• Welcome and assist guests entering or leaving vehicles in a courteous manner
• Provide special assistance to children, elderly, and guests with disabilities
• Direct traffic at hotel driveways, ensuring maximum safety and smooth flow
• Assist valet parkers with issuing tickets and guiding guests on parking procedures
• Handle luggage safely and efficiently, ensuring correct delivery and loading/unloading
• Act as backup for bellmen when needed in luggage retrieval and delivery
• Stay informed about hotel facilities, promotions, and local activities to assist guests
• Follow safety and security protocols in coordination with the hotel s security team
• Report and handle lost and found items according to hotel policy
• Support department operations and perform other tasks assigned by the Bell Captain

Ideal Profile

• Passion for delivering exceptional guest service
• Organized and able to work well under pressure
• Strong communication and interpersonal skills
• Professional presentation and reliable work ethic
• Team-oriented with the ability to stay calm and courteous at all times
• Previous guest service or hospitality experience is an advantage