Driver Manager

Division Reports To

Koch Trucking Operations Manager

Employee Classification Weekly Hours

Full Time 40

Job Summary

The Driver Manager coordinates all freight planning, driver assignments, and equipment utilization for a division of Trucking. You ensure regulatory compliance, maximize driver and equipment productivity, and deliver high-quality service to internal and external customers. This position requires strong communication, time management, and customer service skills to maintain daily operations and driver engagement.

Essential Job Functions

• Maintain awareness of each assigned driver’s preferences, home time needs, and working conditions.
• Monitor driver hours of service and regulatory compliance before dispatching.
• Manage mileage expectations for drivers based on account objectives or weekly mileage goals.
• Track drivers on high-security loads and ensure compliance with company policies.
• Respond to drivers during business hours.
• Provide drivers with necessary customer contact information and directions.
• Coordinate scheduled maintenance of trucks with the Maintenance Department.
• Handle necessary computer entries related to driver management.
• Contact brokers, shippers, and consignees to schedule or adjust appointments.
• Collaborate with backhaul specialists to optimize equipment utilization.
• Support the Operations Manager with division-level initiatives and assignments.
• Manage driver payroll-related tasks such as issuing advances, approving layovers, and ensuring non-driving pay.
• Communicate driver status changes to appropriate departments (e.g., Safety, Payroll, Maintenance).

• Serve as a representative of the Company, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Koch community, customers and with the public.
• Cross training as required.
• Perform additional duties and projects as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Working Conditions

• Temperature regulated office environment

Supervisory Responsibilities

• This position provides day-to-day leadership for direct reports. Team size and reporting relationships may change as business needs evolve.
• Managers are responsible for leading, developing, and supporting their direct reports. This includes setting clear expectations, providing consistent feedback, and ensuring employees understand their role in meeting business needs. You coach employees to build capability, address performance concerns promptly, and document conversations when expectations are not met.
• You hold regular one-on-one check-ins to stay aligned on workload, priorities, and development needs. You guide employees through performance reviews, goal setting, and ongoing progress updates throughout the year. You reinforce company values through your day-to-day decisions and how you communicate with your team.
• You ensure your employees follow all policies, safety requirements, and operational standards. You maintain a fair and respectful work environment, take concerns seriously, and escalate issues when needed. You build trust by being accessible, following through, and supporting employees through change.

Required Education and Experience

• High school diploma or equivalent.
• 2 years of transportation industry experience in a non-driver role.
• Working knowledge of DOT regulations.

Preferred Education and Experience

• Associate degree or higher in Supply Chain, Business, or a related field.
• Experience with TMW, Omnitracs, and Qualcomm systems.
• 3+ years of experience as a fleet manager or dispatcher.
• Extensive knowledge of DOT compliance regulations, hours of service, controlled substance policies, and vehicle compliance standards.

Essential Knowledge, Skills, and Abilities

• Strong written and verbal communication skills.
• Intermediate proficiency in computer usage, including Microsoft Office Suite.
• Ability to independently problem solve and implement effective solutions.
• Conflict resolution skills with professionalism and patience.
• Strong organizational skills with the ability to multitask.
• Willingness to learn, accept responsibility, and adapt to changing needs.
• Self-motivated with a positive attitude and high emotional intelligence.

Physical Requirements

• Ability to sit for up to 90% of the workday using a computer, phone, keyboard, and mouse
• Ability to stand, walk, bend, and stoop for the remaining time • Ability to lift up to 15 pounds

• This job description is designed to be a guide and is not to be construed as a comprehensive listing of all activities, duties, skills or responsibilities that are required for this position. Activities, duties, skills or responsibilities may be added or changed at any time, with or without notice.

**Koch Companies and its affiliates are Equal Opportunity Employers committed to fostering a diverse, inclusive, and respectful workplace.