E-commerce Assistant - Babycare

This role is for Babycare， a sister brand of Miniso.

Job Responsibilities

• Maintain and update product sheets for upload to online platforms, including Shopify, Noon, Mumzworld, Amazon, FirstCry, Google, and Facebook.
• Maintain product images and ensure visual clarity for marketing and online platforms; conduct product photography when necessary.
• Ensure new arrivals and unique items are updated with complete and accurate details, descriptions, and images.
• Ensure product content quality, accuracy, and visibility, including HTML formatting, descriptions, features, and unique selling points.
• Upload and manage product listings across the company website and third-party marketplaces.
• Monitor and ensure accurate pricing and inventory visibility across all platforms.
• Coordinate with design and marketing teams to support product launches and promotional activities.
• Monitor website performance metrics, including sales, traffic, and conversion rates.
• Handle order confirmations and customer service to drive sales and resolve issues efficiently.
• Work closely with logistics and fulfillment partners to ensure timely order dispatch and returns management.
• Conduct regular audits of e-commerce platforms to ensure quality control and proper visual merchandising.
• Stay updated on e-commerce trends, competitor activities, and platform updates.
• Coordinate with social media and graphics teams to support campaigns and boost online sales.
• Maintain effective communication with customers and internal team members.

Requirements

• Bachelor’s degree in Graphics, Marketing, Engineering, Technology, or a related field.
• Minimum 3 years of experience managing B2C e-commerce platforms.
• Proven experience in customer handling and loyalty membership management.
• Strong team player with a positive attitude and good interpersonal skills.
• Proficient in MS Excel and Google Sheets (mandatory); knowledge of Power BI is a plus.
• Knowledge of online visual merchandising principles.
• Familiar with Canva, Photoshop, AI tools, and other online content tools.
• Strong analytical thinking and problem-solving skills.
• Solid understanding of modern technologies and online marketplace platforms.
• Fluent in English (professional level); Arabic is a plus.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month