E-Commerce Executive

About Us:
Barcelo Al Jaddaf Hotel is a 5 Star hotel committed to providing exceptional guest experiences. We are seeking a dynamic E-commerce Executive to enhance our online presence and drive direct bookings through digital channels.

Job Summary:
The E-commerce Executive will be responsible for managing the hotel’s online platforms, optimizing digital marketing campaigns, and increasing online visibility to boost sales and reservations.

Key Responsibilities:

• Manage and update the hotel’s official website and online booking platforms.
• Develop and execute digital marketing strategies including email marketing, and social media campaigns.
• Coordinate with OTAs (Online Travel Agencies) and other third-party booking platforms.
• Monitor and analyze website traffic, booking patterns, and campaign performance using analytics tools.
• Implement promotional campaigns, discounts, and packages to attract online guests.
• Collaborate with the sales and marketing team to align online initiatives with overall hotel branding.
• Handle customer inquiries related to online bookings and maintain high levels of online customer service.
• Stay updated with industry trends and competitors’ online strategies.
• Prepare reports on online sales performance and provide insights for continuous improvement.

Job Type: Full-time

Education:

• Bachelor's (Required)

Experience:

• e-commerce, digital marketing, or online sales: 2 years (Required)
• hotel management software (PMS) and channel management tools: 2 years (Required)
• Hospitality industry: 1 year (Required)

Location:

• Dubai (Required)