E-Commerce Executive

Responsibilities:

• Manage and update product listings on platforms like Shopify, Daraz, and Amazon, ensuring accurate descriptions, images, and pricing.
• Monitor inventory levels and coordinate with internal teams to ensure timely restocking.
• Optimize product visibility using SEO techniques and platform-specific tools.
• Process and manage received orders, ensuring timely and accurate fulfillment.
• Coordinate with warehouse, logistics, and other internal stakeholders to streamline order handling.
• Track order statuses and address any delays or issues promptly.
• Respond to customer inquiries via email, chat, or platform communication tools in a timely and professional manner.
• Resolve complaints or issues, escalating complex problems to senior team members as needed.
• Provide post-purchase support to ensure customer satisfaction.

Qualifications:

• Bachelor’s or Master’s Degree in Sales & Marketing or a related field.

Experience:

• Minimum 2-4 years of relevant experience in online sales and E-commerce management.

Job Type: Full-time

Work Location: In person