E-Commerce Executive

Job Summary:

We are looking for a proactive and detail-oriented E-Commerce Executive to manage and grow our online sales channels. The candidate will be responsible for handling marketplace operations, product listings, order coordination, online promotions, and ensuring a seamless customer experience across all digital platforms.

Roles & Responsibilities:

• Manage and operate seller accounts on platforms such as Amazon, Flipkart, Meesho, Shopify, etc.
• Create, update, and optimize product listings (titles, descriptions, images, pricing, keywords).
• Monitor daily sales, orders, cancellations, and returns.
• Coordinate with warehouse/logistics team for order dispatch and inventory updates.
• Track stock levels and ensure timely replenishment.
• Handle customer inquiries, complaints, and feedback professionally.
• Plan and execute promotional campaigns, deals, and discounts.
• Monitor competitor pricing and market trends.
• Prepare weekly and monthly sales performance reports.
• Ensure compliance with marketplace policies and guidelines.

Qualification & Experience:

• Bachelor’s Degree in Commerce, Business Administration, Marketing, or related field.
• 2–3 years of experience in E-commerce operations or online marketplace handling.
• Experience in Amazon Seller Central / Flipkart Seller Hub / Shopify preferred.
• Basic knowledge of digital marketing and SEO.
• Proficiency in MS Excel and reporting tools.

Key Skills:

• Strong analytical ability
• Attention to detail
• Good communication skills
• Problem-solving capability
• Time management & multitasking
• Understanding of online sales metrics

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person