E-Commerce Manager

Job Overview:
We are seeking an experienced and strategic E-Commerce manager for our online business operations. This role is responsible for overseeing the entire D2C e-commerce ecosystem—from platform management and revenue generation to logistics coordination and customer experience enhancement. The ideal candidate should have a strong analytical mindset, e-commerce platform expertise, and a proven track record in driving digital revenue.

Key Responsibilities:

• Platform & Store Management – Oversee daily operations on e-commerce platforms (Shopify, WooCommerce, Magento, Amazon, Flipkart, Nykaa, etc.), including product listings, pricing, content, and inventory sync.
• Content Optimization – Enhance product titles, descriptions, keywords, and images to improve visibility, search rankings, and conversions.
• Sales & Revenue Growth – Drive KPIs such as revenue, AOV (average order value), cart abandonment reduction, and conversion rate improvement.
• Campaign Coordination – Work with digital marketing teams on SEO, PPC, email, SMS, and paid ad campaigns, ensuring data-driven execution.
• Customer Experience – Ensure a smooth checkout, payment, delivery, and return process, address customer queries and escalations promptly.
• Promotions & Offers – Plan, execute, and track performance of discounts, bundles, upsells, and cross-sell strategies.
• Inventory & Logistics – Coordinate with warehouses/fulfillment partners to maintain accurate stock levels and ensure timely order dispatch.
• Analytics & Reporting – Use tools like GA4, Shopify Analytics, and marketplace dashboards to track performance, generate reports, and identify growth opportunities.
• UX & Conversion Optimization – Implement site improvements, CRO audits, and A/B tests to enhance user engagement and conversions.
• Market & Competitor Analysis – Stay updated with e-commerce trends, platform policies, and competitor activities to adapt strategies proactively.

Job Type: Full-time

Pay: From ₹300,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your current CTC in LPA?
• What is your expected CTC in LPA?
• What is your notice period in day?
• Name the tools you have used in your total experience?
• Name the platforms you have worked in your total experience?

Education:

• Bachelor's (Required)

Experience:

• E-Commerce: 3 years (Required)

Language:

• English (Required)

Location:

• Ahmedabad, Gujarat (Required)

Work Location: In person