E-commerce Operations

ob Overview
We are looking for a detail-oriented and results-driven E-commerce Operations Specialist to manage the day-to-day operations of our online stores. The ideal candidate will have experience with platforms like Amazon, Shopify, TikTok, whatnot，ebay or similar, and a strong understanding of digital retail, product listing optimization, order fulfillment, and performance analysis.

Key Responsibilities

• Manage product listings: create, update, and optimize product titles, descriptions, images, and keywords across platforms (e.g., Amazon, Shopify, etc.)
• Monitor and analyze performance metrics such as traffic, conversions, CTR, ROAS, and inventory turnover
• Coordinate with marketing teams on promotions, campaigns, and seasonal sales
• Oversee inventory management, stock levels, and supply chain coordination
• Monitor customer feedback, reviews, and returns to ensure excellent service
• Conduct market research and competitive analysis to support pricing and positioning strategies
• Collaborate with internal teams including customer service, logistics, and design
• Ensure compliance with platform policies and maintain account health (e.g., Amazon Seller Performance metrics)
• Support advertising efforts (e.g., Amazon PPC, Meta Ads, Google Shopping) and optimize campaigns

Preferred Qualifications (Nice to Have)

• Experience with Amazon FBA / FBM workflows
• Understanding of SEO/SEM in e-commerce context
• Hands-on experience with Shopify or WooCommerce back-end
• Knowledge of logistics and fulfillment processes (domestic & international)

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Work Location: In person