E-Commerce Sales Manager

Title: E-Commerce Sales Manager – Collectors Firearms

About Us:
Collectors Firearms is one of the nation’s premier destinations for modern, collectible, and antique firearms. We maintain an expansive retail showroom and a thriving e-commerce platform serving customers nationwide. Our team combines deep product expertise with an unwavering commitment to safety, compliance, and customer service.

We’re seeking an E-Commerce Sales Manager to lead our online sales operations, grow revenue, and ensure seamless digital customer experiences. The ideal candidate has strong firearms knowledge, e-commerce management experience, and the leadership skills to coordinate with warehouse, marketing, and compliance teams.

Key Responsibilities

• Oversee all e-commerce sales activities, including product listings, pricing, promotions, and order fulfillment.
• Manage online platforms (website, GunBroker, social channels) to maximize visibility and conversion.
• Collaborate with the Warehouse and Compliance teams to ensure inventory accuracy and ATF/FFL-compliant transactions.
• Analyze online sales data, track performance metrics, and adjust strategies to achieve monthly and annual revenue goals.
• Supervise e-commerce associates, ensuring quality product descriptions, professional photography, and prompt responses to customer inquiries.
• Coordinate with Marketing on email campaigns, featured products, and seasonal promotions.
• Maintain brand consistency and customer satisfaction across all digital touchpoints.

Qualifications

• 3–5+ years of e-commerce sales or digital retail management experience.
• Strong knowledge of firearms, accessories, and related compliance requirements.
• Experience managing listings and transactions on platforms such as Shopify, GunBroker, and other online marketplaces.
• Excellent leadership, communication, and organizational skills.
• Proficiency in analytics, SEO, and digital merchandising tools.
• Detail-oriented, self-motivated, and able to thrive in a fast-paced environment.

Job Type: Full-time

Pay: From $70,000.00 per year

Work Location: In person