E-Commerce Specialist

Job Title: E-Commerce Specialist
Job Type: Full-time
Location: Sharjah, United Arab Emirates

Job Description

We are looking for an experienced E-Commerce Specialist to manage online sales activities, communicate with customers, and oversee website and social media operations. The candidate must be fluent in Arabic, French, and English to effectively support clients across different regions.

Key Responsibilities

Client Communication

• Communicate with customers in Arabic, French, and English.
• Handle inquiries, product details, quotations, and follow-ups.
• Maintain professional communication via email, chat, and online platforms.

E-Commerce & Website Management

• Update product listings, pricing, descriptions, and images.
• Manage online orders and coordinate with warehouse/logistics teams.
• Monitor website performance and ensure accurate product information.

Social Media & Digital Marketing

• Manage social media pages and schedule content posts.
• Assist in digital marketing campaigns and promotions.
• Track engagement and prepare performance reports.

Coordination & Reporting

• Coordinate with sales, accounts, and logistics teams.
• Prepare daily/weekly reports on e-commerce performance.
• Monitor competitor activities and market trends.

Requirements

• Fluency in Arabic, French, and English (mandatory).
• Experience in e-commerce, online sales, customer service, or digital marketing.
• Knowledge of website platforms (WordPress, Shopify, WooCommerce, etc.).
• Strong communication, organizational, and multitasking skills.

Preferred Skills

• Experience in social media content creation.
• Basic understanding of online advertising tools.
• Ability to use Canva or simple design tools.

Why Join Us

• Professional work environment.
• Opportunities for skill development and growth.
• A stable company with long-term potential.

Job Type: Full-time

Application Question(s):

• Which web management platforms do you have experience with? (Required)

Experience:

• E commerce / Digital Marketing: 1 year (Required)

Language:

• Arabic and French (Required)