eCommerce Project Manager

E-commerce Project Manager - Join a Thriving DTC Brand and Drive Growth

At Residence Supply, we’re redefining the home goods shopping experience by combining timeless products with innovative DTC e-commerce strategies. We’re looking for an E-commerce Project Manager to oversee critical projects and ensure we continue to deliver exceptional customer experiences.

If you’re passionate about e-commerce, love everything DTC, and thrive on turning ideas into results, this role is for you.

Benefits

• Competitive Compensation.
• Paid Time Off (PTO) and Paid Holidays.
• Performance-based bonuses at year-end.

Your Role

As the E-commerce Project Manager, you’ll be responsible for leading initiatives that drive growth.

Key Responsibilities

• Deliver Projects: Collaborate with a team of creative and technical experts to execute on projects that grow revenue.
• Warehouse & Inventory Setup: Build and implement a warehouse and inventory system that reduces COGs, speeds up fulfillment, and prevents stockouts.
• Assist Product Expansion & Development: Partner with sourcing and design teams to identify opportunities, launch new product lines, and improve existing collections.
• Onboard AI Tools: Research, test, and roll out new AI tools that improve team efficiency, streamline workflows, and unlock creative leverage.
• Set Up Events: Plan and execute brand activations, trade shows, and customer-facing events to grow awareness and sales opportunities.
• Showroom Buildout: Lead the setup of our flagship showroom in Miami’s Design District, ensuring it aligns with brand vision and delivers a world-class experience.
• Sales Automation: Design and implement CRM systems, automations, and funnels that drive inbound and B2B sales growth.
• Expand Sales Channels: Build and scale our presence on digital platforms and marketplaces to diversify revenue streams.
• Oversee SEO & Content Strategy: Ensure all web content, campaigns, and product pages are optimized for organic visibility and aligned with customer intent.
• Drive Conversion Optimization (CRO): Partner with developers to run A/B tests, improve UX, and boost conversion rates.
• Lead Digital Marketing Strategy: Plan, execute, and optimize PPC campaigns (Google Ads, Meta, etc.) to maximize ROAS.
• Campaign Launches: Coordinate cross-functional teams to roll out promotional campaigns, seasonal collections, and new product initiatives.
• Analyze & Optimize: Track performance metrics (CTR, AOV, LTV, ROAS) and translate insights into actionable strategies.

What We Look For

• Experience: 3+ years in e-commerce, digital marketing, or a similar role.
• Strong understanding of e-commerce platforms and tools
• SEO: Ability to optimize content and technical elements for organic.
• Paid Advertising: Hands-on experience managing Google Ads, Facebook Ads, and other PPC platforms.
• 3rd Party Marketplaces: Success in optimizing listings and managing sales on platforms like Amazon, Wayfair, and Etsy.

Why This Role?

This is more than a job—it’s a chance to:

• Shape a Growing Brand: As an early employee, your work will directly impact our growth and success.
• Lead with Autonomy: Take charge of projects with minimal supervision and bring your ideas to life.
• Be Part of Something Big: Join a company that values DTC innovation and thrives on results.

Ready to Lead Our Growth?

If you’re excited to drive success, take ownership of impactful projects, and grow with a thriving brand, we’d love to hear from you. Apply now and join the DTC revolution at Residence Supply!

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• What was the annual revenue of the last e-commerce brand you worked for, and what was your role in helping it grow?
• Walk me through a project you owned end-to-end (e.g., warehouse setup, marketplace launch, campaign execution). What were the measurable results?
• Have you ever implemented AI tools (e.g., for marketing, ops, customer service)? Which ones, and what was the measurable impact?
• Have you ever coordinated an event, pop-up, or showroom buildout? What metrics did you use to gauge success (e.g., leads captured, B2B sales generated)?
• If you joined Residence Supply tomorrow, what’s the first bottleneck you’d attack in the next 30 days, and how would you measure success?

Work Location: In person