Elections Customer Service and Data Entry (2025 Elections)

Description

This position is a temporary position responsible for supporting the daily operations of the Voter Services Team in the Election Division for the Arapahoe County Clerk and Recorder’s Office. The position is mainly responsible for answering incoming phone calls from voters, processing mail, and voter registration data entry. Hours and duration of assignment may vary.

Duties

The following duty statements are illustrative of the essential functions of the job and do not include other non essential or marginal duties that may be required. The County reserves the right to modify or change the duties or essential functions of the job at any time.

• Provide phone support to voters
• Provide clerical and administrative support
• Process incoming and outgoing mail
• Process data entry tasks for Colorado’s SCORE voter registration database
• Perform other duties as assigned

• Exceptional customer service
• Motivated to learn the Colorado elections process and associated software programs
• Working knowledge of current technology and collaboration tools (Microsoft Office, Teams, etc…)
• Effective verbal and written communication

• Ability to multi-task calmly, and adapt to changing environments.
• Ability to adhere to a dependable schedule, which may include overtime or weekends.
• Ability to maintain positive, professional demeanor.
• Ability to follow instructions from Elections staff.
• Ability to exercise tact and discretion in handling confidential information.
• Ability to accept responsibility for own actions and work product.

Requirements

EDUCATION:

• High School Diploma or GED equivalent required.

• At least one year customer service
• At least one year data entry experience ideal
• Previous Elections experience ideal

• Must successfully pass pre-employment background check.

Supplemental Information

SUPERVISION RECEIVED:

• Receives immediate supervision from the Registration Lead and may receive supervision from other Elections employees, such as the Voter Services Manager or Deputy Director of Elections.

• None.

• Work is generally confined to a standard office environment.

• No unusual physical demands are associated with this position.
• Spends 70% of the time sitting and 30% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 pounds.
• Uses cart, dolly, or other equipment to carry in excess of 25 pounds.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches.
• Verbal and auditory capacity enabling interpersonal communication through automated devices such as telephones.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.

• Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities.

** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

As a Temporary employee at Arapahoe County Government, this position is not eligible for benefits or paid time off.