Electrical Supervisor

About Red Palace:

A symbol of Saudi Arabia’s heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a masterpiece of refined hospitality, blending timeless elegance with contemporary sophistication.

Nestled in the heart of the capital, The Red Palace offers an exclusive glimpse into the Kingdom’s storied past, featuring meticulously restored architecture, curated cultural experiences, and unparalleled service. Every detail has been thoughtfully designed to honor its legacy while delivering a modern interpretation of luxury. At The Red Palace, we invite guests to step into a world of history, prestige, and indulgence, where tradition and innovation seamlessly come together.

PALACES: RED PALACE

JOB TITLE: Electrical Supervisor

REPORTING TO: Chief Engineer / Engineering Supervisor

THE POSITION

Under the guidance of the Chief Engineer, the position will operate, maintain, and repair all aspects of the Palace’s electrical stations, systems, and equipment, in accordance with Boutique Group standards to achieve optimum operating efficiency.

EDUCATION REQUIRED

• Must meet all requirements of Electrician Supervisor.
• Associate’s degree in electrical engineering or equivalent with 8 years’ experience.
• Authorized locally to work as an electrician/technician.

QUALIFICATIONS

• 4–8 years’ direct experience in Hospitality Electrical and Control operation and maintenance.
• Entry-level training in BMS, GRMS, Low Current, and building automation systems, with ability to utilize control programs for troubleshooting.
• Strong leadership and interpersonal skills, with ability to motivate and inspire teams.
• Proven problem-solving and decision-making abilities.
• Exceptional attention to detail and commitment to high-quality service.
• Proficient in financial analysis and reporting.
• Familiarity with Palace management software and systems.
• Flexible to work evenings, weekends, and holidays.
• Fluent in English; Arabic preferred.
• Local market experience is an asset.

JOB DUTIES

• Perform troubleshooting and maintenance of GRMS, BMS, Low Current, Electrical Control, Fire Alarm network, PAPX, and related engineering systems.
• Maintain kitchen, laundry, restaurant, SPA, GYM, mechanical, and electrical systems.
• Maintain cold/freezing rooms and related equipment.
• Operate and maintain High, Medium, and Low Volt electrical stations, ATS, generator, and emergency systems.
• Service, install, repair, overhaul, and replace motors, electrical panels, and commercial/industrial equipment.
• Complete maintenance work as per MRO, daily routines, utilities records, monitoring, and controls.
• Monitor performance and adjust electrical equipment for maximum efficiency.
• Perform preventive maintenance per schedules; conduct safety tests per manufacturer guidelines.
• Program, repair, and update system programs, including VFDs.
• Replace defective electrical bulbs, tubes, starters; install wiring/equipment as directed.
• Carry communication device while on duty; repair electrical circuits and advise Chief Engineer on major repairs.
• Cooperate with other tradesmen; attend to repairs of all electrical equipment and systems, including new extensions or properties.
• Respond to guest maintenance requests within 15 minutes; maintain plant rooms, workshops, and technical areas clean and safe.
• Complete repair and maintenance processes from assignment to handover, including parts, installation, testing, documentation, and updates.
• Operate Boiler plant to maintain system temperatures through Metasys and Auto-Flame (optional).
• Understand principles of electrical systems and controls; perform major/minor services and return job sheets.
• Fully comprehend building automation systems, GRMS, lighting, elevator, and fire alarm controls; troubleshoot and repair as necessary.
• Follow manufacturer instructions, departmental P&P, and Chief Engineer guidance; report issues promptly.

GENERAL

• Attend to guest requests promptly with high-quality service.
• Maintain quality, safety, and aesthetics in guest areas.
• Plan and coordinate with other departments; follow BG repair & maintenance policies and SOPs.
• Report punctually, well-groomed, and maintain professional service standards.
• Maintain work area cleanliness and protection; predictive maintenance planning; cross-train in HVAC and plant mechanics.
• Respond immediately to guest complaints; learn and perform fire brigade duties; attend meetings/training; stay updated on industry technology.

RELATIONSHIPS

• Report to Supervisor/Chief Engineer/DOE or deputies.
• Cooperate with Engineering, guests, contractors, and other departments for specialized services.

FINANCIAL PERFORMANCE

• Support strategies to maximize revenue, cost control, and utility savings without compromising safety, quality, or assets.
• Contribute to procurement strategies and ensure smooth operation and maintenance quality.
• Support departmental expenses control and budget alignment.

HEALTH, SAFETY, AND REGULATORY COMPLIANCE

• Ensure compliance with all health, safety, and regulatory standards.
• Use PPE, follow lifting procedures, maintain safe/clean environments, conduct inspections, and implement corrective actions.
• Maintain awareness of chemical handling and safety sheets; implement fire, emergency, and bomb procedures; adhere to regulations.

LIVING BRAND

• Understand individuality; be groomed, charming, thoughtful, and welcoming.
• Anticipate guest needs with warm, genuine, intuitive service; deliver “emotional luxury” elegantly and discreetly.
• Create memorable guest experiences; maintain uncompromising quality; generous with guests and colleagues.
• Establish the Palace’s reputation for ultra-luxury service in the community.

OCCASIONAL DUTIES

• Perform other reasonable duties as assigned.
• Adapt to changes in Air-Condition & Refrigeration Technician functions as required.