Emirati Receptionist / Call Center Agent

Job Purpose:

To handle incoming calls, welcome visitors, and provide accurate information to customers in a professional and courteous manner, ensuring a positive image of the company and supporting Emiratisation objectives.

Key Responsibilities:

- Receive and route calls promptly and efficiently.

- Greet and assist visitors and clients.

- Record inquiries and forward them to relevant departments.

- Provide information and basic customer support by phone or in person.

- Maintain records, reports, and confidentiality.

Requirements:

- Nationality: UAE National (Emirati)

- Experience: 0–2 years in reception or call center (training can be provided)

- Languages: Fluent in Arabic and English

- Skills: Communication, customer service, professionalism, computer literacy

Work Location: Mirdif, Dubai, United Arab Emirates

Employment Type: Full-time (per UAE Labour Law)

Job Type: Full-time

Application Question(s):

• Nationality