Front Desk Receptionist - Bilingual (Arabic & English)

Role Overview

We are seeking a bilingual (Arabic & English) Receptionist who will serve as the first point of contact for our company, ensuring a professional and welcoming environment for visitors, clients, and employees. In addition to managing front-desk operations, this role will also provide administrative support during onsite events, ensuring smooth coordination and excellent guest experience.

Key Responsibilities

Front Desk & Visitor Management

• Greet and welcome visitors in both Arabic and English in a professional and friendly manner.
• Manage visitor check-ins, issue visitor passes, and notify staff of arrivals.
• Maintain a clean, organized, and professional reception area.

Communication Management

• Answer, screen, and forward calls in Arabic and English.
• Handle inquiries via phone, email, and in-person, directing them appropriately.
• Receive, sort, and distribute mail, packages, and courier services.

Administrative & Event Support

• Provide administrative support to office operations and HR when required.
• Assist in scheduling meetings, coordinating appointments, and maintaining records.
• Support the coordination and logistics of onsite events, including welcoming guests, managing registration, handling event materials, and assisting the events team.
• Liaise with vendors, suppliers, and service providers during events when necessary.

Office Coordination

• Monitor office supplies and ensure reception and common areas are stocked.
• Coordinate with maintenance and facility providers to resolve issues promptly.
• Support other departments with ad-hoc administrative requirements.

Skills & Qualifications

• Bachelor’s degree or Diploma in Business Administration, Hospitality, or related field.
• Proven experience as a Receptionist, Front Desk Representative, or Administrative Assistant (event support experience preferred).
• Fluency in Arabic and English (spoken and written) is mandatory.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent communication and interpersonal abilities with a customer-service mindset.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and general office equipment.
• Professional appearance and ability to remain calm under pressure.
• Flexibility to support onsite events outside standard office hours when required.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month