Employee Relations Manager

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

The Opportunity
As part of the India Employee Relations team, the Employee Relations Manager will be a key member of our newly developed Employee Relations Centre of Excellence in India. You will serve as a trusted partner to leaders, HR, and employees—providing guidance across performance management, investigations, accommodations, and compliance matters. This role is central to creating a fair, consistent, and positive workplace experience.
What the Role Offers

• A chance to influence employee experience in a global, growing organization.
• Exposure to complex employee relations matters across India and other regions.
• Collaboration with senior HR and Legal professionals on high-impact cases.
• Opportunities to coach, mentor, and guide leaders in managing sensitive issues.
• A hybrid working model with three days in the Bangalore office.

You Are Great At

• Coaching leaders on performance management and providing structured documentation support.
• Managing sensitive and complex workplace issues with neutrality and professionalism.
• Supporting and conducting investigations to ensure fair and consistent outcomes.
• Mediating conflicts to reduce workplace friction and strengthen collaboration.
• Partnering with HR Shared Services, Benefits, and Legal to resolve complex leave and compliance cases.
• Analyzing ER data, identifying trends, and recommending workplace improvements.

What You Need to Succeed

• Bachelor’s degree or equivalent HR experience.
• 8+ years of HR experience with a strong focus on Employee Relations.
• Solid knowledge of India Employment Law; familiarity with Canada or Philippines law is a plus.
• Proven ability to investigate and resolve sensitive issues objectively.
• Strong interpersonal, written, and verbal communication skills.
• Ability to manage multiple priorities under tight deadlines.
• High level of integrity, ethics, and confidentiality in all matters.
• SHRM-SCP or equivalent certification preferred.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.