Employee Relations Manager

Our client is a well-established company within the retail industry, recognised for its commitment to excellence and its people-first approach. Operating as a large organisation, they strive to maintain a professional and supportive workplace culture while delivering high-quality services.

• Manage employee relations activities, ensuring compliance with labour laws and company policies.
• Act as the main point of contact for resolving employee concerns and grievances.
• Develop and implement strategies to improve employee engagement and satisfaction.
• Provide advice and guidance to managers on employee relations and human resources matters.
• Conduct investigations into workplace issues and recommend appropriate action.
• Draft and review employee-related policies and procedures.
• Collaborate with the Human Resources team to support organisational goals and objectives.
• Monitor and report on employee relations trends within the retail industry.

A successful Employee Relations Manager should have:

• A degree in Human Resources, Business Administration, or a related field.
• Proven expertise in employee relations within the retail industry.
• Strong knowledge of labour laws and employment regulations.
• Excellent communication and interpersonal skills.
• Problem-solving skills with the ability to resolve complex workplace issues.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in HR systems and tools.