Employee Relations Officer

At Boutiqaat, our people are at the heart of everything we do. As an Employee Relations Officer, you’ll be the bridge between our Operations teams and HR — ensuring that every shift runs smoothly, every employee feels heard, and every workplace issue turns into an opportunity for growth.

You’ll work closely with our on-ground heroes — from warehouse to logistics — supporting them with empathy, fairness, and precision. If you love being where the action happens and thrive in fast-paced environments, this role is made for you.

What You’ll Be Doing

• Act as the go-to HR contact for Operations teams, providing guidance on company policies, attendance, and employee concerns.
• Handle employee relations cases, investigations, and disciplinary actions with professionalism and discretion.
• Partner with line managers to drive positive engagement and ensure alignment with labor laws and company values.
• Support shift scheduling, attendance tracking, and HR operations during evening or weekend shifts as part of the rotation.

Who You Are

• You have a Bachelor’s degree in HR, Business, or related field.
• 2+ years of experience in employee relations or HR operations (preferably in logistics, retail, or production environments).
• Strong understanding of labor law and HR policies.
• Excellent communication and conflict-resolution skills — you know how to listen, mediate, and guide.
• Comfortable working in rotational shifts and being present on-site with Operations teams.

Why Boutiqaat?

• Be part of a team that values people as much as performance.
• Gain hands-on exposure to dynamic, fast-moving operations.
• Enjoy a collaborative culture, professional development, and real impact on employee experience.

Job Type: Full-time

Application Question(s):

• What is your current salary?
• What is your salary expectation?

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Sulaibiah (Required)