Engineering Coordinator

• Lead Helpdesk operations using complaint management software and preventive maintenance monitoring.
• Monitor complaints, service requests, work orders and escalate urgent issues to relevant departments.
• Prepare dashboards and reports for complaints, preventive maintenance, KPIs and operational performance for higher management.
• Coordinate with fit-out teams, leasing teams, tenants, and operational departments regarding technical and operational matters.
• Coordinate with finance for utility bills, invoices, and related documentation processing.
• Arrange and coordinate technical trainings, audits, inspections, meetings, and site visits for technical teams.
• Provide administrative and coordination support including employee activities, approvals, documentation, and engagement initiatives.
• Maintain effective communication and coordination between management, tenants, technical teams, finance, and other departments.
• Analyze CMMS data and generate performance reports to support operational decision-making and service improvement initiatives.
• Support technical evaluation and coordination for tenant onboarding, fit-out compliance, and facility-related requirements.
• Assist in streamlining Helpdesk workflows, maintenance tracking, and reporting processes to improve operational efficiency.

Work Location: In person