English Customer Service (US Account)

Company Description

At Sutherland, we are a leading global business and digital transformation partner, providing services across various industries. We have a strong focus on artificial intelligence, automation, cloud engineering, and advanced analytics. With over 200 inventions and 38,000+ employees globally, we are committed to driving digital transformation for our clients.

Role Description

This is a full-time on-site role as an English Customer Service Representative at Sutherland's location in New Cairo. The daily tasks involve providing excellent customer service, resolving inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.

Qualifications

• Strong proficiency in English communication, both written and verbal
• Excellent customer service and interpersonal skills
• Ability to multitask, prioritize, and manage time efficiently
• Previous experience in customer service or a related field is a plus
• Fresh Grads & Dropouts can APPLY!!
• Flexibility with night and overnight shifts is a MUST!
• Fluency in English is a MUST! (B2/C1)

Benefits

• Very attractive salary starting at 16K NET
• Fully Paid training
• Incentives and Bonuses above the salary
• Social and Medical insurance is provided
• Transportation is provided (Door to Door for Ladies)
• Overnight allowance
• Eligibility for promotions after 6 to 12 months!

Job Type: Full-time

Pay: From E£16,000.00 per month

Application Question(s):

• Are you a Fluent English Speaker? (B2/C1)
• Are you flexible with night and overnight shifts? ( Rotational shifts and days off )

Work Location: In person