Enrollment Specialist II, Cashier

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Enrollment Specialist II, Cashier

AB11H

Business and Finance

B&F

Cashiering and Student Accounts

2026-00207

100.00

Monday - Friday 8:00a.m. to 5:00 p.m.

No remote/telecommute opportunity

12- 12/12 months

No

$16.00-$19.00/hr

Hourly

Non-Exempt

As the first point of contact for the Cashiering/Student Accounts Office, the ERSII greets and answers questions from students, parents, employees and visitors. The ERSII receipts the funds received from students, parents, University departments and outside agencies. This position is also responsible for third party agencies, processing, tracking and balancing various reports.

Cashiering/Student Account Customer Service

Greet all visitors to the office by provide outstanding customer service. Interact extensively with students, parents, University departments and outside agencies. Maintain privacy and protection of student information in compliance with federal, state and University regulations. Access and interpret student account information from the PeopleSoft system to assist with questions or problems regarding student account balance or billing. Answer questions and assist students regarding the Maverick Payment Plan. Assist students with retrieving 1098-T tax documentation and supporting information.

40

Yes

Receipt of payments received

Receipt all campus payments, including those for other University departmental fees or fines. Verify and balance cash drawer daily to include in the daily bank deposit. Assist campus departments with questions or problems regarding departmental deposits. Assist in auditing and reconciling tuition calculations, receipts and financial aid including interfaces to and from other systems as needed.

30

Yes

Third party account management\

Coordinate with outside 3rd party agencies to apply the benefit to the student account balance. Monitor and maintain each contract from initial set-up, billing to receipt of payment from the agency.

15

Yes

Customer Service

Answer incoming calls and respond to Cashiering/Student Accounts email correspondence. Open and distribute daily mail to appropriate staff member or other University department.

15

Yes

High school diploma or equivalent required. Excellent customer service and interpersonal communication skills necessary.

Excellent cash handling skills, including handling large sums of money in the form of cash and checks. Ability to type and/or keyboard with accuracy. Courteous, friendly and strong customer service skills. Willingness to work as a team. Strong attention to detail. Excellent oral, written and interpersonal skills. Demonstrate strong working knowledge of computer skills including MS Office applications. Must understand the importance of privacy and security with respect to student data.

NA

Access, analyze and interpret student account information from the student information system to answer student questions, verify account status and assist in auditing and reconciling tuition calculations. Should possess the skills to review complex account history to determine and communicate clearly the impact on student accounts.

NA

Two years cash handling/bookkeeping experience or equivalent.

Yes

No

No

No