Enterprise Applications & Digital Transformation Manager

Responsibilities Enterprise Application Portfolio Management

• Own the enterprise applications roadmap including SAP S/4HANA Cloud Private Edition (RISE), SuccessFactors, Extended Warehouse Management (EWM), and SAP BTP.
• Manage the full application lifecycle: requirements gathering, solution design, development, testing, deployment, and post-go-live support.
• Lead application rationalization efforts, identifying consolidation and modernization opportunities across the portfolio.
• Ensure enterprise applications meet compliance requirements for ZATCA, MIRA, and EDI integrations.

Digital Transformation & Process Automation

• Drive the execution of digital transformation initiatives aligned with Sunbulah's approved organizational transformation strategy.
• Lead business process automation programs leveraging SAP BTP, Microsoft Power Platform, and integration middleware.
• Champion the SAI (Smart AI Interface) initiative and enterprise AI adoption across productivity, analytics, and operational platforms.
• Implement process mining and optimization techniques to identify inefficiencies and drive continuous improvement.
• Lead the design and deployment of Contract Lifecycle Management (CLM) and other governance automation solutions.

Integration & Middleware Architecture

• Design and govern the enterprise integration architecture connecting SAP with third-party platforms, government portals, and business systems.
• Oversee API management, event-driven integration patterns, and middleware platforms ensuring scalability and reliability.
• Manage integration touchpoints with ZATCA (e-invoicing), MIRA, EDI partners, and 3PL systems.

Vendor & Partner Governance

• Act as the primary liaison with SAP Application Management Services (AMS) partners, managing SLAs, escalations, and delivery quality.
• Lead RFP processes, vendor evaluations, and contract negotiations for enterprise application services.
• Coordinate with external consultants, implementation partners, and technology vendors to ensure alignment with business objectives.
• Support the hybrid internal/AMC partnership model, ensuring clear accountability between in-house teams and managed services.

Stakeholder Management & Business Alignment

• Serve as the go to IT business partner for functional leads across Finance, Supply Chain, Sales, HR, and Operations.
• Translate business requirements into technical solutions, ensuring IT delivery creates measurable outcomes.
• Develop and present executive dashboards and reporting (Power BI) to track project health, KPIs, and digital maturity progress.
• Support the IT Director in building IT's reputation as a strategic business partner through structured communication and visible quick wins.

Team Leadership & Knowledge Transfer

• Manage and mentor a cross functional team of business analysts, technical consultants, and application support staff.
• Drive knowledge transfer and capability building within the IT organization to reduce dependency on external resources.
• Establish and enforce IT governance frameworks, documentation standards, and change management processes.
• Contribute to IT organizational development by implementing structured onboarding, training programs, and performance frameworks.

Qualifications & Experience

• Bachelor's degree in engineering, Computer Science, Information Technology, or a related field.
• 15+ years of experience in enterprise application management, with at least 5 years in a leadership or managerial capacity.
• Proven experience managing SAP centric landscapes (S/4HANA, ECC, SuccessFactors, EWM, BTP) in FMCG or manufacturing environments.
• Strong track record of delivering end to end digital transformation and business process automation programs.
• Hands on experience with enterprise integration platforms, middleware architecture, and API management.
• Demonstrated expertise in vendor governance, RFP management, and managing outsourced delivery teams.
• Experience with Microsoft 365 and Power Platform ecosystems.

Preferred

• Experience with IBM Cloud Pak for Business Automation, FileNet, or equivalent BPM/ECM platforms.
• Familiarity with AI and process mining technologies (Watson, watsonx, or equivalent).
• Knowledge of Saudi regulatory requirements (ZATCA e invoicing, MIRA reporting, Saudization compliance).
• PMP, PRINCE2, or equivalent project management certification.
• SAP professional certification is a plus.