Project Coordination:
- Act as a coordinator between the ERP implementation vendor and JTQ departments.
- Facilities communication between internal stakeholders and the ERP vendor.
System Documentation
- Record issues, resolutions, and change requests for reference and tracking.
User Support and Testing
- Coordinate with end-users for system testing and feedback collection.
- Assist in conducting user training and ensuring compliance with defined processes.
- Escalate unresolved technical issues to the vendor and JTQ.
Coordination with Departments
- Liaise with department heads to ensure timely data collection, validation, and migration into the ERP.
- Follow up on assigned tasks to ensure adherence to the project schedule.
Other Related Tasks
- Perform any other reasonable duties assigned by JTQ related to ERP implementation, monitoring, or support.
- Provide operational support on the existing ERP Software, assisting users in resolving day-to-day functional issues.
- Work closely with the IT Team to ensure smooth system functioning and minimal downtime.
Job Type: Part-time
Expected hours: 12 per week
Application Question(s):
- ERPNext certified consultant
Education:
Work Location: Hybrid remote in Karachi