Estate and Operations Manager (Strict, Senior-Level)

Job Title: Estate and Operations Manager (Strict, Senior-Level)

Location: [City, State] (Primary Residence & Flagship Branch)
Reports To: [Principal/Owner]
Position Type: Full-Time, On-Site
Required Age: 35+

Job Summary

We are seeking a highly disciplined, mature, and proactive Estate and Operations Manager to serve in a critical, dual-role capacity. This position functions as a right hand to the principal, combining the duties of a Personal Assistant with the authority of an Operations Manager. The ideal candidate will be a strict, no-nonsense professional over the age of 35, capable of managing both private residential affairs and the public-facing hygiene standards of our flagship branch. You will be responsible for ensuring seamless operations, impeccable maintenance, and the highest standards of cleanliness and administration across both domains.

Key Responsibilities

1. Residential & Estate Management:

• Staff Management: Directly supervise, schedule, and manage the performance of housekeeping staff (house maids).
• Household Operations: Oversee all daily household functions, including inventory management for groceries and supplies, and coordinate all routine and preventive maintenance.
• Farm/Animal Administration: Manage the administrative and operational logistics for an on-site farm, including coordinating care for animals, supplies, and vendor relations.

2. Flagship Branch Operations:

• Hygiene Auditing: Conduct rigorous, scheduled, and unannounced hygiene audits at the flagship branch. Develop and enforce strict compliance with cleanliness, sanitation, and safety protocols.
• Audit Reporting: Prepare detailed audit reports with findings, corrective actions, and follow-up schedules for management.

3. General Administration & Personal Assistance:

• Handle a wide range of administrative tasks including correspondence, record-keeping, and scheduling.
• Act as a primary point of contact for vendors, contractors, and service providers for both the residence and the flagship branch.
• Undertake special projects and personal tasks as directed by the principal.

Required Qualifications & Personal Attributes

• Minimum age of 35.
• Strict & Authoritative Demeanor: Must possess a firm, commanding, and no-nonsense personality with the ability to enforce rules and standards without exception.
• Proven Experience: Significant experience in a similar role such as Estate Manager, Chief of Staff, Senior Personal Assistant, or Operations Manager, preferably within a service-oriented or high-standard household environment.
• Managerial Acumen: Demonstrated experience in supervising staff, managing schedules, and handling performance issues effectively.
• Exceptional Organizational Skills: Impeccable attention to detail and the ability to multitask and prioritize in a dynamic environment.
• Proactive & Resourceful: A self-starter who anticipates needs and solves problems efficiently and independently.
• Discretion & Confidentiality: Must exercise the utmost discretion and maintain complete confidentiality in all matters relating to the principal and the business.
• Physical Ability: Capable of conducting walk-through audits and inspecting various properties.

How to Apply

Interested candidates who meet the strict age and personality requirements are invited to submit their resume and a cover letter detailing their suitability for this unique role to careers@qureshigroup.pk & humanresource@qureshigroup.pk.

Job Type: Full-time

Work Location: In person