Estimatics/Desk Adjuster - In-House

Compensation & Benefits:

Competitive salary based on experience and performance

401 (k) with company matching

Health Insurance coverage

Paid Time Off (PTO)

Performance-based growth and advancement opportunities

Bonus potential based on performance

Summary:

The Estimatics / Desk Adjuster is responsible for driving estimate accuracy and maximization by ensuring every line item is properly supported, documented, and defensible. This role requires a strong understanding of IICRC standards and carrier guidelines to ensure all scopes are both compliant and fully justified prior to submission.

Primary Responsibilities:

Review all estimates for completeness, accuracy, and full scope capture based on reconstruction requirements following a loss

Ensure all scopes reflect proper sequencing of work, including demolition, drying considerations, and rebuild activities

Identify missing line items, scope gaps, and reconstruction-specific requirements

Validate that estimates accurately reflect real-world reconstruction practices, including repairs to affected areas and integration with existing structures

Ensure every line item is properly supported with documentation, photos, and notes for full justification

Apply working knowledge of IICRC standards to ensure mitigation-related components are appropriately addressed within the reconstruction scope

Collaborate with Project Managers and Estimators to clarify scope, materials, and reconstruction approach

Return estimates for correction when scope or documentation does not meet reconstruction or documentation standards

Strengthen estimate quality to reduce rework, missed scope, and revenue loss

Maintain consistency in estimating practices across all reconstruction projects

Education and Experience Requirements:

High school diploma or equivalent required; college degree preferred

Minimum 2 years of reconstruction estimating and/or insurance adjusting experience required

Strong understanding of residential reconstruction practices following property damage (water, fire, etc.)

Proficiency in Xactimate required

Proficiency in Claims Estimate preferred

Experience developing or reviewing scopes for reconstruction projects preferred

Working knowledge of IICRC standards (certifications preferred but not required)

Ability to interpret job documentation (photos, notes, moisture logs, sketches) and translate into accurate reconstruction scope

Strong attention to detail with the ability to identify missing or incorrect scope

Physical and Work Environment Requirements:

Primarily office-based role with extended periods of sitting and computer use

Frequent use of estimating software, dual monitors, and standard office equipment

High level of visual attention required to review photos, documentation, and estimate details

Ability to focus for extended periods on detailed, repetitive review tasks

Occasional extended hours may be required based on workload

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday, 40 hours per week minimum. This position may require long hours. Travel may be required and is primarily local. However, some out-of-area and overnight travel may be expected.

Compensation: $50,000.00 - $55,000.00 per year, plus commission and performance-based incentives

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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