Etsy Expert

Job Overview:

We are looking for a highly skilled Etsy Expert to join our team. The ideal candidate will be a proactive and creative professional with hands-on experience in managing, optimizing, and growing Etsy shops. You will be responsible for driving sales, managing product listings, enhancing shop performance, and implementing strategies to build brand visibility and customer engagement.

Key Responsibilities:

• Etsy Shop Management:
• Manage day-to-day operations of the Etsy store, including product listing creation, inventory management, order fulfillment, and customer communication.
• Optimise product listings with effective titles, descriptions, keywords, tags, and photos for SEO and improved search rankings.
• Ensure consistent branding, pricing, and product presentation across the shop.
• Sales Growth & Marketing:
• Develop and implement marketing strategies to increase visibility, sales, and customer base.
• Run targeted advertising campaigns on Etsy (Etsy Ads) and external platforms (social media, Google Ads, etc.).
• Identify trends and market opportunities, adjusting strategies for maximum growth.
• Customer Service:
• Respond promptly to customer inquiries, reviews, and concerns.
• Manage returns, exchanges, and other customer-related issues in a timely and professional manner.
• Analytics & Reporting:
• Monitor shop performance and sales analytics using Etsy’s built-in tools and other analytics platforms.
• Provide regular reports on key metrics (traffic, conversion rates, revenue) and suggest improvements based on data analysis.
• Product Photography & Listing Optimization:
• Ensure product images meet Etsy's guidelines and are visually appealing.
• Collaborate with the product or design team to create professional, high-quality product photos.
• Stay Updated on Etsy Policies & Trends:
• Keep up to date with Etsy’s platform updates, tools, trends, and policy changes.
• Apply best practices for shop design, customer engagement, and sales conversion strategies.

Skills & Qualifications:

• Proven experience in managing Etsy shops or working within e-commerce platforms.
• Strong understanding of Etsy’s SEO, advertising, and product listing optimization best practices.
• Excellent communication and customer service skills.
• Proficient in using Etsy’s Seller Dashboard
• Ability to create attractive and compelling product listings with a focus on SEO.
• Strong attention to detail and organizational skills.
• Knowledge of photography or an eye for visually appealing product displays is a plus.
• Familiarity with marketing strategies (social media, email, influencer marketing) is a plus.

Preferred:

• Experience with Amazon, Ebay, or other e-commerce platforms.
• Experience running paid advertising campaigns (e.g., Facebook, Instagram, Google Ads).

How to Apply: Please submit your resume, portfolio (if applicable), and a brief cover letter explaining your experience with Etsy shop management and any achievements or examples of your past successes.

Job Type: Full-time

Pay: Rs35,000.00 - Rs50,000.00 per month

Work Location: In person