EXECUTIVE ADMIN ASSISTANT 1 - 78565

Executive Service

EXECUTIVE ADMINISTRATIVE ASSISTANT 1

Department of Veterans Services

Veterans Claims Services

Nashville, TN

Annual Salary: $61,200.00

Closing Date: 06/25/2026

This position is designated as Alternate Workplace Solutions eligible.

Who we are and what we do:

Our vision is to make Tennessee the national leader in serving veterans and their families. Our mission is to serve veterans of all eras through passionate advocacy, informative outreach, and an honorable final resting place.

Job Overview:

Under the general direction of the Director of Benefit Operations, the Executive Administrative Assistant 1 provides advanced administrative, operational, communications, and records support for Benefit Operations and regional field office activities. The position serves as an administrative liaison between executive leadership, department staff, federal, state, and local agencies, Veterans Service Organizations, community organizations, and internal and external customers. Executive Administrative Assistant 1 is responsible for coordinating complex calendars, meetings, travel, correspondence, reports, office equipment tracking, supply orders, operational records, workforce onboarding activities, and statewide communication tools. Performance of these duties requires discretion, sound judgment, attention to detail, timely follow-through, and frequent interaction with staff, partners, veterans, dependents, survivors, and members of the public.

Key Responsibilities:

Organizing, Planning, and Prioritizing Work Documentation/Recording Information Communicating with Supervisors, Peers, and Internal/External Customers Interacting with Computers Updating and Using Relevant Knowledge Establishing and Maintaining Interpersonal Relationships Performing for or Working Directly with the Public Monitoring and Supporting Day-to-Day Operations

Minimum Qualifications:

Education and Experience: Graduation from an accredited four-year college or university with a bachelor's degree and two or more years of full-time professional staff administrative experience or related work. This position is designated Executive Service. As an Executive Service employee, you will serve at the discretion of the Commissioner of the Tennessee Department of Veterans Services Necessary Special Qualifications: Applicants for this class: 1. Must exercise discretion and maintain confidentiality when handling sensitive communications, records, and operational information. 2. Must have excellent knowledge of Microsoft Office and the ability to use office management systems and procedures effectively. 3. Must be able to multitask, prioritize daily workload, track deadlines, and complete assignments accurately and timely. 4. Must be able to travel statewide as needed to support meetings, events, trainings, and department operations. 5. Must be able to obtain and maintain required training, accreditation, and system access applicable to assigned duties.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.