Responsibilities and Duties:
1. Executive Support
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Manage and optimize the GMs calendar including scheduling meetings, anticipating conflicts, and ensuring time is prioritized according to business needs.
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Prepare high-quality reports, presentations, and briefing materials for internal and external meetings.
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Draft, review, and manage executive-level correspondence, ensuring clarity, professionalism, and confidentiality.
2. Meeting & Event Coordination
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Organize and facilitate executive meetings, including agenda preparation, minute-taking, action item tracking, and follow-ups.
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Coordinate logistics for offsite meetings, board sessions, and leadership workshops.
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Manage travel plans, accommodations, and itineraries in line with the GMs priorities and budget.
3. Stakeholder Communication & Liaison
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Act as the primary point of contact between the GM and internal/external stakeholders.
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Facilitate smooth communication flow across departments, resolving issues and relaying messages promptly.
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Represent the GM in interactions when delegated, ensuring professionalism and alignment with organizational values.
4. Information & Document Management
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Develop and maintain a secure and efficient filing system (physical and digital) for contracts, reports, and sensitive documents.
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Ensure accurate documentation of decisions, policies, and procedures related to the GM's office.
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Track and manage confidential information with the highest level of discretion.
5. Project & Initiative Support
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Support strategic projects and initiatives by tracking progress, coordinating inputs, and ensuring timely follow-up.
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Conduct research, compile data, and prepare executive summaries and dashboards as requested.
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Assist in budget tracking, procurement requests, and administrative reporting such as Facility management & tracking report.6. Operational Efficiency & Process Improvement
6. Operational Efficiency & Process Improvement
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Identify opportunities to improve workflows and reduce administrative burden on the GM.
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Implement and maintain executive support tools and platforms (e.g., task managers, calendars, dashboards).
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Coordinate with IT, HR, and Finance departments to ensure the GMs office operates smoothly.