You will be the right hand to a client-facing financial planner who focuses on generating business and driving client decisions. Your focus is operations: managing paperwork, client communications, systems, and the advisor’s calendar so the advisor can focus on revenue, relationships, and strategy. This is a high-impact role for a highly organized, decisive, and action-oriented professional.
Key Responsibilities:
- Own day-to-day operations: manage client files, onboarding, policy paperwork, document tracking, and compliance follow-through.
- Manage client communications: send and respond to client emails, prepare materials, and ensure timely follow-ups.
- Calendar management & scheduling: prioritize and coordinate the advisor’s meetings, client reviews, and leadership commitments.
- Systems & processes: maintain CRM, e-signature platforms, workflows, and reporting; propose and implement process improvements.
- Administrative support: meeting agendas, notes, and deliverables; type/format documents and presentations.
- Project coordination: track action items, deadlines, and deliverables to completion with rigorous follow-through.
- Exercise independent judgment and urgency to resolve issues, escalate appropriately, and make day-to-day decisions.
Required Qualifications:
- 2+ years professional workplace experience (administrative experience preferred).
- Bachelor’s degree.
- Minnesota Health & Life insurance license, or ability and commitment to obtain within 3 months of hire.
- Exceptional written and verbal communication skills.
- Demonstrated high follow-through, attention to detail, time management, and ability to work in a fast-paced environment.
- Strong decision-making skills and comfort taking ownership of operational tasks.
Technical skills:
- Proficient or ability to learn CRM systems, Microsoft Outlook, and e-signature/document management tools.
- Comfortable with scheduling platforms and basic reporting tools.
What we value:
- Urgency and reliability — tasks completed on time, every time.
- Proactive problem-solving and ability to make decisions that are in alignment with team goals.
- Professionalism, discretion, and commitment to client confidentiality.
- Growth and a continuous improvement mindset.
- Active engagement in leadership and the development of others.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Saint Paul, MN 55120