Executive Assistant to CEO

Waves Investments & Properties L.L.C. is a Dubai-based real estate brokerage specialising in

off-plan and secondary market transactions across the UAE. The firm works closely with leading

developers including DAMAC Properties, Binghatti, and other marquee names in the Dubai

property landscape. We serve a diverse client base of investors, end-users, and HNWIs

navigating one of the world's most dynamic real estate markets.

ROLE OVERVIEW

The Executive Assistant serves as the CEO's operational right hand, managing the day-to-day rhythm of the business, driving cross-functional execution, and ensuring the leadership office operates with precision. This is not a traditional administrative role; it demands commercial acumen, real estate market literacy, and the ability to context-switch between strategic projects and operational firefighting. The ideal candidate will function as a force multiplier for the CEO, handling everything from investor communications to CRM governance to content strategy.

KEY RESPONSIBILITIES CEO Office & Executive Support

• Manage the CEO's calendar, meeting cadence, travel logistics, and daily priorities
• Prepare briefing notes, talking points, and presentation decks for client meetings, developer pitches, and investor conversations
• Draft and manage internal and external correspondence on behalf of the CEO
• Establish and enforce meeting protocols, follow-up tracking, and action-item accountability across teams
• Act as gatekeeper and first point of escalation for matters requiring CEO attention

Business Operations & Process Management

• Own and optimise end-to-end operational workflows across sales, finance, and client
• Oversee CRM administration (Zoho CRM / Leadrat or equivalent), including data
• Prepare and maintain client-facing documents: payment plan PDFs, invoices, expense
• Coordinate with finance on commission tracking, DLD fee processing, and payment
• Manage vendor and technology relationships (CRM providers, marketing tools, office
• Lead internal reporting: weekly dashboards, lead conversion metrics, and deal pipeline
• Support the sales team on complex transactions, including documentation, developer
• Handle client escalations related to cancellations, refund processing, fee waivers, and
• Liaise with developers (DAMAC, Binghatti, etc.) on unit availability, payment plan
• Maintain an updated knowledge base of ongoing projects, inventory status, and market

Content & Brand Communication

• Drive the company's LinkedIn and social media presence through market commentary,
• Draft copy for Instagram, LinkedIn, and other platforms aligned with the firm's positioning in the Dubai real estate market
• Monitor market trends, regulatory changes, and competitor activity; distill insights into actionable briefings for leadership

Lead & Event Management

• Manage inbound and event-sourced lead lists, cleaning, enriching, and distributing leads
• Coordinate logistics for property exhibitions, developer events, and client engagement initiatives

Strategic Projects

• Run cross-functional projects as assigned by the CEO, from market research and feasibility studies to process automation initiatives
• Identify operational bottlenecks and propose solutions; build business cases for new tools, hires, or process changes
• Serve as the CEO's proxy in internal and external meetings when required.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's degree in Business, Engineering, or related discipline from a Tier-1 institution; MBA or advanced degree preferred
• 5-10 years of experience in operations, management consulting, real estate, or EA roles
• Demonstrated experience in Dubai's real estate market or a high-growth, deal-driven
• Strong proficiency in CRM platforms (Zoho CRM, Salesforce, or similar) and data management
• Advanced skills in Microsoft Office (Excel, PowerPoint, Word) and Google Workspace
• Excellent written and verbal communication in English; Arabic proficiency is a strong
• Comfort with financial documents: invoices, commission structures, payment plans, P&L tracking
• Experience managing social media content and brand communication for a professional services firm
• Self-starter with high agency - able to operate independently with minimal supervision
• Strong organisational skills with the ability to manage multiple priorities under tight deadlines

PREFERRED ATTRIBUTES

• Prior experience in a startup or founder-led organisation where role boundaries are fluid
• Familiarity with DLD processes, RERA regulations, and UAE real estate transaction workflows
• Knowledge of off-plan vs. secondary market dynamics in Dubai
• Experience with data visualisation and dashboard tools (Zoho Analytics, Power BI, Google Data Studio)
• Understanding of UAE visa structures, MOHRE processes, and basic employment law.

COMPENSATION & BENEFITS

Competitive salary commensurate with experience, plus performance-linked incentives. Benefits include visa sponsorship, health insurance, annual leave as per UAE Labour Law, and commission participation on closed transactions (subject to agreement).