Executive Housekeeper

Executive Housekeeper – Job DescriptionPosition Overview

The Executive Housekeeper is responsible for overseeing the overall cleanliness, maintenance, and organization of all guest rooms, public areas, and back-of-house spaces. This role ensures high standards of hygiene, guest satisfaction, and smooth housekeeping operations.

Key Responsibilities1. Operational Management

• Supervise daily housekeeping activities, including cleaning schedules and staff assignments.
• Inspect guest rooms, corridors, and public areas for cleanliness and maintenance issues.
• Ensure all cleaning tasks meet hotel/organization standards.

2. Staff Management

• Recruit, train, and supervise housekeeping staff.
• Conduct regular performance evaluations.
• Schedule staff shifts and manage attendance.
• Provide continuous coaching and ensure high morale within the team.

3. Inventory & Supplies

• Manage stock of cleaning supplies, linen, guest amenities, and equipment.
• Monitor usage and control costs.
• Coordinate with purchasing department for timely replenishment.

4. Guest & Customer Service

• Address and resolve guest complaints related to housekeeping.
• Ensure special guest requests (VIP rooms, setups, etc.) are completed on time.
• Maintain strong communication with front office and other departments.

5. Health, Safety & Hygiene

• Ensure compliance with hotel standards and legal regulations (fire safety, sanitation, chemical handling).
• Conduct training on safe cleaning procedures and equipment use.
• Maintain health and safety documentation.

6. Administration

• Prepare housekeeping reports: room status, productivity, maintenance issues.
• Develop budgets and monitor departmental expenses.
• Implement housekeeping policies, SOPs, and quality control systems.

Qualifications & Skills

• Bachelor’s degree in Hotel Management (preferred) or relevant field.
• 5–10 years of housekeeping experience, including supervisory roles.
• Strong leadership, communication, and organizational skills.
• Knowledge of cleaning equipment, eco-friendly practices, and laundry operations.
• Ability to work under pressure and manage large teams.
• Good computer skills (PMS, inventory software, MS Office).

Job Type: Full-time

Pay: ₹13,088.48 - ₹34,627.36 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Provident Fund

Work Location: In person