Executive International Business

Job Purpose:

Responsible for overseeing all International Roaming (IR) retail segments by ensuring a seamless and positive IR retail segments experience. :

Job Responsibilities:

• Testing of IR stable routes, testing of new product developments. These system and network configuration and development will include Huawei and ZTE nodes.
• Implement daily activities to the IR base based on Vendor Reports and coordinate with relevant teams for artwork and communication.
• To strengthen the IR retail segments' revenue by ensuring profit and loss positivity. To engage in technical and system-level configuration with finance (ROI), engineering (NOMC), IT (BSS & Ops), RA (C&IA).
• To evaluate daily, monthly, quarterly, and annual reporting dashboards and forecasts for Executive Management, highlighting key performance indicators, achievements, or any risks.
• Plan and execute operations for the successful launch of new offers and promotions for IR, managing the entire campaign lifecycle from conception to implementation.
• Oversee comprehensive management of IR revenue streams, including market research, pricing strategies, business case development, and product development.
• Conduct regular product testing for IR through the SIGOS platform to maintain quality standards.
• Troubleshooting and cataloging all incidents for record keeping and preparing reference documents of all the operational SOPs.
• Monthly Revenue booking, ensuring all financial contributors are accounted for 100% in monthly revenue.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Bachelor’s degree from reputed University preferably in Telecom Engineering
• MBA will be preferred

Work Experience:

• 1 to 3 years of relevant experience, preferably in IDD & IR retail segments.

Skills – Generic:

• Goal oriented with focus on deliverable
• Able to manage multiple leads at a time.
• Time management
• Self-Driven attitude
• Ability to work independently

Skills – Job Specific:

• Proficiency in IR network flows and anticipation of upcoming challenges.
• Understanding of network and charging problems related to IR retail business.
• Product configuration, development, and system configuration.