Experienced CSR - Truck Dispatcher

We’re hiring Experienced ‘Customer Service Executive, for our USA-based campaign “Logistics & Dispatch”.

We are looking experience dispatcher and

Truck Dispatcher – Job Duties (USA-Based Dispatching Company)

• Load Planning & Coordination
• Schedule and coordinate freight pickups and deliveries for drivers.
• Identify profitable loads through load boards and direct shipper contacts.
• Match drivers with suitable routes based on equipment type, location, and hours of service.
• Driver Communication & Support
• Maintain constant communication with drivers to provide route details, updates, and problem-solving support.
• Monitor driver performance and ensure compliance with DOT (Department of Transportation) regulations.
• Assist drivers with emergency situations, delays, or route changes.
• Client and Broker Management
• Build and maintain relationships with brokers, shippers, and carriers.
• Negotiate rates and confirm load details with customers.
• Provide timely updates to clients on load status and delivery confirmations.
• Documentation & Record Keeping
• Prepare and manage all dispatch-related paperwork (BOLs, rate confirmations, invoices, etc.).
• Track shipments and update dispatch systems in real time.
• Maintain records of loads, payments, and communications.
• Tracking & Monitoring
• Use GPS and dispatch software to monitor truck locations and load progress.
• Ensure on-time deliveries and proactively handle issues like traffic, weather, or breakdowns.
• Compliance & Safety
• Ensure all operations comply with FMCSA and DOT safety regulations.
• Monitor driver hours and logs to prevent violations.
• Coordinate with safety teams for incident reporting and insurance claims.
• Team Coordination & Reporting
• Collaborate with fleet managers, accountants, and maintenance teams.
• Prepare daily/weekly dispatch reports on loads, mileage, and revenue.

Requirements:

• Graduation/A level
• Fluent in English
• 6 months to 1 Year experience
• Knowledge About Truck Dispatching Campaign and Work

Perks & Benefits:

• Saturday & Sunday Off
• Transport facility for Females
• Daily Meal
• Career Growth
• Events & Celebrations
• Acquire leadership and teamwork skills

Timings: 6pm - 3am (night-shift only)

Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, Lahore

APPLY AT: hr@webexenterprises.com

or WhatsApp at 03196490484

Job Types: Full-time, Fresher

Pay: Rs35,000.00 - Rs50,000.00 per month

Work Location: In person