experienced operation staff for logistics

Key Responsibilities1. Shipment Handling and Processing

• Receive, sort, and document incoming shipments.
• Verify shipment details and ensure proper labeling and packaging.
• Prepare shipments for dispatch, ensuring accuracy in documentation.

2. Coordination and Communication

• Liaise with drivers, delivery personnel, and external stakeholders to ensure timely pick-up and delivery of shipments.
• Communicate shipment statuses to relevant parties, including updates on delays or issues.
• Coordinate with customs and regulatory authorities for international shipments.

3. Inventory Management

• Track and manage inventory of packaging materials and supplies.
• Ensure proper storage and handling of packages to avoid damage or loss.
• Maintain accurate records of all shipments and inventory.

4. Compliance and Documentation

• Ensure all shipments comply with international and local shipping regulations.
• Accurately complete and file required shipping and customs documentation.
• Adhere to company policies, including safety and security protocols.

5. Customer Service Support

• Address customer inquiries regarding shipments, including tracking and delivery concerns.
• Resolve customer complaints in a professional and timely manner.
• Provide assistance to the customer service team as needed.

6. Operational Efficiency

• Identify and suggest process improvements to enhance operational efficiency.
• Support the implementation of new technologies or systems for better workflow management.

Job Type: Full-time

Pay: Rs40,000.00 - Rs60,000.00 per month

Work Location: In person