Experienced Receptionist/Office Assistant

Job Summary
We are seeking a dedicated and professional Office Assistant/Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a proactive attitude. In this role, you will manage front desk operations, provide administrative support, and ensure a welcoming environment for clients, visitors, and staff. Your contributions will be vital in maintaining efficient office workflows and delivering outstanding customer service.

Responsibilities

• Greet visitors and clients warmly, providing exceptional customer support and ensuring a positive first impression.
• Operate multi-line phone systems with professionalism, directing calls accurately and courteously.
• Manage front desk responsibilities including scheduling appointments, handling mail, and maintaining reception area cleanliness.
• Provide administrative support to various departments as needed.
• Assist with scheduling caregiver interviews, orientations, and client visits
• Help prepare and maintain employee and client files (paper and electronic)
• Scan, fax, file, and upload documents into agency systems
• Support onboarding processes (collecting documents, verifying completeness)
• Communicate with caregivers regarding schedules, call-offs, and basic needs
• Assist with tracking documentation such as timesheets, training records, clock work and any expiring documents.
• Help coordinate office flow between field staff and administrative team

Qualifications

• At least 2-3 years in Home Health setting
• Prior office experience with a strong background in administrative support and clerical tasks.
• Experience with multi-line phone systems and professional phone etiquette.
• Excellent organizational skills with the ability to prioritize tasks efficiently.
• Ability to multi-task in a fast paced environment.

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person