Position Type: Full-Time / Remote
Reports To: Sales Manager / Business Development Manager
Salary: $300 per month plus commission
Job Summary
We are seeking a seasoned, high-performance Expert Caller to act as the primary bridge between our marketing efforts and our sales team. The expert caller will be responsible for proactively reaching out to potential B2B/B2C leads, qualifying them based on specific criteria, and scheduling high-quality appointments for our sales executives. In addition to calling, this role requires strong administrative skills to manage CRM data, follow-ups, and pipeline reporting.
Key Responsibilities
- Outbound Prospecting & Cold Calling: Execute high-volume outbound calls (cold and warm) to identify and engage prospective clients.
- Appointment Setting: Coordinate, schedule, and confirm sales appointments/meetings for Account Executives, ensuring accurate time zone management and calendar updates.
- Lead Qualification: Assess prospective clients against company criteria (e.g., BANT - Budget, Authority, Need, Timeline) to ensure high-quality leads enter the pipeline.
- CRM & Administrative Duties: Meticulously log all calls, emails, and interaction notes in the CRM (e.g., Salesforce, HubSpot). Perform administrative tasks like updating database records and managing follow-up sequences.
- Objection Handling: Utilize advanced persuasion techniques to overcome objections, respond to inquiries, and turn rejections into opportunities.
- Script Personalization: Adapt provided scripts to engage different personalities naturally without sounding robotic.
Required Skills & Qualifications
- Experience: 5+ years of experience in outbound sales, appointment setting
- Communication: Exceptional verbal and written English communication skills, with a professional and friendly phone demeanor.
- Technical Proficiency: Proficiency in CRM software (Salesforce, HubSpot, Pipedrive) and VoIP phone systems.
- Persistence & Resilience: A thick-skinned, results-driven mindset that thrives under pressure and handles rejection gracefully.
- Organization: Strong organizational skills to manage, follow up, and track a high volume of leads.
- Research Abilities: Ability to perform quick research on prospects using LinkedIn or search engines to personalize outreach.
Preferred Qualifications
- Experience in B2B sales or high-ticket service industries.
- Experience using sales automation tools (e.g., Apollo.io, Salesloft).
Job Types: Full-time, Permanent
Pay: E£15,000.00 per month
Application Question(s):
- Are you comfortable with this work mode. Monday - Friday (7am - 8pm UK Time), Sundays (4.5 hours work)
Experience:
- Expert calling: 2 years (Required)
- Sales: 2 years (Preferred)
- Appointment setting: 2 years (Preferred)