Facilities Maintenance Manager

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About The Company
At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About The Role

As a Facilities Maintenance Manager, you will be responsible for maintaining the community's functionality by managing resources efficiently and effectively. Your role will involve overseeing maintenance operations, leading teams across multiple work areas, and responding promptly to the community's needs. You will ensure that projects are completed on time, within budget, and with the highest standards of quality. In addition, you will provide recommendations for improvements to enhance both operational and financial performance, while ensuring compliance with all relevant regulations and company policies.

Responsibilities

• Coordinate and manage maintenance schedules for maintenance team
• Ensure projects are completed on time, with attention to detail, accuracy, and within budget.
• Recommend mechanical, electrical, and facility design modifications to enhance both operational efficiency and financial performance
• Oversee and organize workflows across Flow's various software platforms to ensure a coordinated and well-planned response to all requests.
• Implement audit and control systems to ensure compliance with statutory requirements, policies, and contractual obligations.
• Develop annual preventive maintenance plans
• Ensure facility management staff provides prompt and effective responses to neighbor requests.
• Prepare and deliver consolidated reports on budgets, financials, contracts, expenditures, and purchase orders related to facility management.
• Create a multi-phase plan for community openings based on the current and future maintenance needs of the building
• Develop a comprehensive appliance upgrade plan, including a detailed inventory that maps existing appliances and schedules replacements.
• Create SOPs and training programs for operations staff to handle maintenance emergencies (e.g., evacuations, fires, no water, no heat) with clear response procedures.

Ideal Background

• High school diploma or equivalent required. Bachelor's Degree preferred
• Minimum of 5 years of relevant experience in maintenance or electrical engineering, preferably in residential compounds, hotels, or related fields.
• Knowledge of civil work, including mechanical systems, HVAC, plumbing, electrical work, fire alarm systems, columns, and walls.
• Experience managing relationships with outsourced companies.
• Experience with Google Chrome and Microsoft Suite (Word, Excel).
• Proficiency in English, with working knowledge of Arabic.
• FMP Certification, CFM, and/or CMRB preferred.

Why Join Flow?

Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in the Middle East.

Competitive Compensation & Benefits.

A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.

If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow's success story!