Facilities Maintenance Supevisor

Job Purpose

The FM Supervisor will be responsible for overseeing day-to-day facilities operations within the mall, ensuring smooth functioning of MEP systems, maintenance, cleaning, security, health & safety, and vendor management. The role requires prior experience managing facilities within malls or large retail environments.

Key Responsibilities

• Supervise daily mall facilities operations including MEP, HVAC, plumbing, civil works, housekeeping, pest control, landscaping, security, and parking services.
• Ensure compliance with mall standards, government regulations, and HSE requirements.
• Monitor service contractors’ performance and ensure SLAs/KPIs are met.
• Prepare and execute preventive and corrective maintenance schedules.
• Conduct regular inspections of mall facilities to identify issues and ensure timely resolution.
• Coordinate with tenants for facilities-related concerns, fit-outs, and handover processes.
• Assist in managing annual maintenance budgets and optimize operational costs.
• Support emergency response, firefighting, and life safety systems readiness.
• Report incidents, prepare maintenance logs, and submit daily/weekly reports to management.
• Ensure customer experience is not disrupted by maintenance activities.

Requirements

• Diploma or Bachelor’s degree in Mechanical, Electrical, Civil, or Facilities Management.
• 5+ years of facilities management experience, with at least 2 years in a mall/retail environment.
• Strong knowledge of MEP systems, HVAC, firefighting, and building management systems (BMS).
• Experience handling contractors, vendors, and tenant coordination.
• Strong understanding of UAE HSE regulations and mall operations.
• Excellent communication, leadership, and problem-solving skills.
• Flexibility to work in shifts, weekends, or emergencies as required.

Preferred

• Certification in Facilities Management (IFMA, FMP, CFM) or IOSH/NEBOSH safety training.
• Prior experience with mall openings, refurbishments, or large-scale retail projects.

Job Type: Full-time