Facilities Manager - Owners Association Experience

Position Summary:

The Facilities Manager is responsible for the effective management, operation, and maintenance of all building systems, common areas, and community assets within the Owners Association. This role ensures the community’s facilities are maintained to the highest standards, aligning with the Owners Association’s policies, budgets, and service level expectations.

Key Responsibilities:

1. Operations & Maintenance

• Oversee the day-to-day operation and maintenance of all community facilities, including mechanical, electrical, plumbing (MEP), HVAC, landscaping, cleaning, and security services.
• Ensure compliance with preventive and corrective maintenance schedules.
• Conduct regular inspections of common areas, equipment, and systems to ensure optimal performance and safety.
• Coordinate with service providers and contractors for timely execution of works.

2. Vendor & Contract Management

• Manage outsourced service providers and ensure adherence to contractual obligations and KPIs.
• Review, evaluate, and recommend facility service contracts, ensuring cost-effectiveness and quality performance.
• Maintain accurate records of vendor performance, maintenance activities, and asset registers.

3. Owners Association & Community Support

• Work closely with the Owners Association management team to address facility-related issues raised by unit owners, tenants, or residents.
• Assist in preparing facility-related reports, maintenance plans, and proposals for the OA Board.
• Support the Community Manager in preparing annual budgets for maintenance, utilities, and capital expenditures.
• Participate in Owners Association meetings when required, providing technical advice and operational updates.

4. Health, Safety & Compliance

• Ensure all facilities are compliant with local authority regulations, building codes, and environmental standards.
• Oversee the implementation of health, safety, and emergency response procedures.
• Conduct regular safety audits and risk assessments.

5. Budgeting & Cost Control

• Prepare and manage the facilities management budget, ensuring cost efficiency without compromising service quality.
• Review and verify invoices for maintenance works and services.
• Monitor utility consumption and identify opportunities for energy savings and sustainability initiatives.

Qualifications & Experience:

• Education: Bachelor’s degree in Engineering (Mechanical/Electrical)
• Experience: Minimum 5–7 years of experience in facilities management, with at least 3 years in an Owners Association or community management environment.

• Certifications (Preferred):
• Certified Facilities Manager (CFM), IFMA, or equivalent
• Health & Safety Certification (NEBOSH / IOSH)
• RERA or equivalent community management certification (where applicable)

Key Skills & Competencies:

• Strong knowledge of building systems (MEP, HVAC, firefighting, BMS).
• Familiarity with community management regulations and Owners Association operations.
• Excellent vendor and contract management skills.
• Strong budgeting, reporting, and analytical skills.
• Good understanding of local authority requirements and compliance standards.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in CAFM or FM software systems.